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Safeguarding your online banking sessions is our top priority. For information about how you can help protect your online banking sessions, or if you need additional assistance with your e-Treasury log-in, please contact TM Service at [email protected] or 212-575-8020.


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Business Online Banking

Visit the Business Online Banking Education Center for information about logging in and using Business Online Banking.
If you need assistance, please contact Client Services at [email protected] or 855-274-2800
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Turn Receivables Into Cash

Lockbox Services

Simplifying collections and payment processing.

Sterling’s Lockbox Services is an automated process that helps businesses collect payments more effectively. Payments are routed directly to a post office box where they are collected, verified, imaged and deposited.  Solutions are also available to help you streamline and accelerate electronic payment processing.

Get Started Now

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Lockbox Services

Outsource your accounts receivables

If your business spends a lot of time and money handling a large volume of incoming checks, Lockbox Services can add value. You’ll be able to outsource payment collection and processing, and deposit customer payments more quickly and efficiently saving you time and money while improving audit controls and data accuracy.

ClickNPay

Accept payments electronically

ClickNPay is an online direct bill platform that allows your business to accept electronic payments. It’s easy to use and migrating recurring payments from paper-based processing to electronic settlement is simple. You’ll be able to improve cash flow predictability, reduce billing costs and increase customer satisfaction.

remote lockbox

Automate posting of receivables

With Remote Lockbox, you can streamline your receivable process while retaining control of payment processing. Receivables processed and scanned in your office are merged with your post office receivables and presented in a consolidated Lockbox file transmission. It eliminates the need to forward payments to a Lockbox, reducing mail float and expense. You can use this service to complement an existing Lockbox application or as a stand-alone solution.

Electronic Bill Payment & Presentment (EBPP)

A bill consolidator solution

Sterling’s Online Bill Payment Consolidation solution electronically accepts customer payments through many channels and financial institutions and then combines them into one online account. The platform is connected to more than 5,000 online banking sites and bill pay providers across the U.S., capturing nearly 100 percent of online billers. It keeps online payments online, improves cash flow and reduces cost and exception processing.

Healthcare lockbox

Improve your revenue cycle

Designed specifically for healthcare providers and institutions, Sterling’s Healthcare Lockbox solution is a powerful payment and claim processing system.  By automating your insurance and patient payment process, you’ll be able to streamline payment collections and access funds faster.  it allows you to focus your time and money where it matters most- patient care.

Lockbox Services Benefits

Tools to fuel your business

Improved Cash Flow
and Productivity

  • Reduce float time with faster processing
  • Mail is retrieved multiple times a day
  • All check payment types and credit cards accepted

Greater Security
and Accuracy

  • Decrease potential for fraud
  • Make online correction decisions to ensure accuracy

Simplified Reporting
and Recordkeeping

  • Access and customize reports online
  • View same-day deposits and remittances
  • View same-day online images

Expanded
Solutions

  • Offer more electronic payment options
  • Consolidate electronic and paper receivables
  • Lockbox specifically designed for healthcare

Streamline Deposits

How it works

Choose a retail or wholesale lockbox service that will establish a unique mailing address to receive payments from your customers and partners. The service picks up your incoming mail from the lockbox and retrieves payments multiple times per day. At Sterling’s secure processing center, the mail is opened, contents and checks are scanned, and all funds are deposited into your account. You receive a file of the day’s remittances and can access the data online on the same day it was processed.

Ready to get started?

Put our solutions to work for your business. Contact a Treasury Management Specialist today.

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