Connect Business Insights

Business Innovation: Rising to the Challenge

Digitizing Your Business

Should You Pay Foreign Suppliers in Their Own Currency?

Financing Innovation: Key Considerations for Technology Firms Taking on Bank Debt

Less- or non-dilutive bank debt alternatives do exist for mid-market technology firms… but there are considerations that should be taken before pursuing them.

When Paying in Foreign Currency Pays Off

While paying invoices with U.S. dollars may be an afterthought to some, doing so might leave you missing out on unique opportunities that can mean big savings.

Under Pressure: Innovating in Times of Crisis

Businesses are vulnerable during a crisis, so it’s understandable when some companies temporarily suspend innovation to hyper-focus on protecting their core. But playing it safe could be causing you to miss critical business opportunities.

Improve Your Business By Making Better Decisions

In their book, Decisive, authors Chip and Dan Heath provide a simple, yet effective model for decision-making (WRAP) along with plenty of real-life stories to illustrate the value of the process. In this White Paper, we provide tips about how applying the WRAP model of decision making can help small businesses.

Helping Attorneys Safeguard Client Funds

When serving as escrow custodians, it’s important for attorneys to take positive action to protect client funds. While the law firm bears the primary responsibility for fraud protection, attorneys can enlist their bank’s help to reduce the firm’s risk.

Budgeting Your Way to Improved Cash Flow

Cash flow is the lifeblood for most successful companies, but economic uncertainty can cause a thriving small business to suffer. Without a sufficient, reliable stream of revenue to pay expenses, a business can quickly go into the red, making it difficult to recover. In this white paper, we identify 6 steps you can take to help improve your cash flow.

Mitigating Payment Fraud Infographic

Payment fraud is continuously evolving. Check fraud has been a threat for so long that awareness—and prevention—efforts are widespread. Learn more about what fraud is and how you can avoid it.

Keep It Legal: Sick Leave Strategy

In the wake of a global pandemic, many employers are reconsidering their sick leave strategy.

Data Protection on the Go

If you conduct business on personal devices, it’s likely that you’re placing valuable data at risk. Consider these strategic steps you can take to protect your business’s data.

No-Touch Transactions

As retailers come to grips with the “new normal” amid the ongoing COVID-19 crisis, many are looking to mobile payments and other “no-touch” alternative payment options for the first time to protect their employees and customers.

360° Planning: The Roles of Hindsight, Insight, & Foresight in Business Strategy

Driving a vehicle involves continuously assessing what’s behind you, where you are, and where you’re going. Similarly, operating a successful business requires clear hindsight, insight, and foresight.

Sterling Helps Cause-based Organizations Navigate Unique Needs

While not-for-profit organizations are the fabric of our communities, they are still businesses with banking needs. Enter Sterling National Bank’s Not-for-Profit Services team—part of its Commercial Banking group.

Manage Risk, Leave Room for Growth

Risk aversion is a natural tendency during times of uncertainty, but experts suggest this is exactly when you should also be doubling down and optimizing your company for growth.

Troubleshooting Your Distributed Workforce

Whether you moved your team online for the benefits that a distributed workforce can provide to your business or you’re temporarily telecommuting due to illness, learn how you can eliminate issues that may be arising and implement the right policies for your team.

Stay Prepared with a Disaster Recovery Plan

No one can predict when their business will face a disaster, which is why it's always a good idea to make sure that your recovery plans are clear, documented, and up-to-date.

Taking Action: Action Staffing Group

Mark Weiss has a sign on his office door: “If you don’t do the job, somebody else will.” And at Action Staffing Group, Weiss’ staffing firm based in Elizabeth, New Jersey, they do just that—take action.

Earnings Credit Rate Programs for Property Management Companies

For more than 50 years, Earnings Credit Rate—or ECR—programs have been a go-to option for corporations seeking to lower their banking expenses.

Fortify Your Strategy with Fraud Prevention Tools

Treasury management strategy is a vital piece of any business, including not only online banking, but choosing the best collection and disbursement services and reporting options for you.

Stand Up to Stand Out

Once considered a noble sacrifice disconnected from profit, organizational purpose is quickly becoming the driving force in sustained profitable growth for businesses across sectors. 

Specialized Spotlight: Law Firm Banking Services

Law firm banking needs are typically quite different from other service businesses, and the right banking partner should be attuned to a law firm’s unique priorities, no matter their size.

"Please Send Cash": The Rise of P2P Money Transfer Apps

Person-to-person money transfer apps have become so ubiquitous that their various app names are emerging as verbs—with “Venmo-ing” and “PayPal-ing” becoming as commonplace as “Googling.”

Six Things All Businesses Should Do When Recovering from a Disaster

Whether you already have a plan in place or are putting one together for the first time amid an ongoing disaster, here are six key steps you should plan to take whenever disaster strikes to aid in your recovery.

Business Fraud Prevention: 7 Strategies That Work

It only takes a few moments for fraudsters to identify vulnerable areas within an organization. Owners must maintain safeguards to the administration of the business if they expect to protect their bottom lines. In this white paper, we identify seven effective tactics that can help reduce your exposure to fraud.

5 Ways Property Management Companies Should Think About Earnings Credit Rate Programs

The earnings credit rate allowance is not a new banking tool, but it can have a major impact on profitability for Property Management Companies.

Mitigating Payment Fraud: Protect Your Company from Cybercrime and Check Fraud

While shifting payments from paper checks to electronic systems, such as wire transfer and ACH transactions, has served as an effective deterrent to check fraud, electronic payment systems are not still entirely safe from criminal activity. Criminals can and do find ways to commit fraud via electronic means. 

College Corner: The Best Way to Save For College

Saving for college and selecting the correct savings vehicle can be a daunting task. Here's what every parent should know.

4 Tips for Customer Service Success

A recent report issued by New Voice Media found that $62 billion of business is lost annually due to negligent customer care. Don’t add to this statistic—avoid falling victim to the pitfalls of poor customer service by embracing these four tips. 

Stay Vigilant Against Frauds and Scams During the COVID-19 Pandemic

According to the Federal Trade Commission (FTC), there have been more than 18,000 instances of fraud related to COVID-19 since the beginning of the year—and that number is rising all the time. In this white paper, we outline the most common types of pandemic-related fraud and the steps you can take to help protect your organization from them.

The Rise of Flexible Working

As work/life balance continues to be a conversation, more and more companies are starting to assess their policies and see where they can make adjustments. 

Ask Yourself: Are Your Teams Ready for a Cross-Functional Collaboration?

Cross-functional collaboration, done right, can lead to big ideas, increased employee satisfaction and education, improved teamwork, and, ultimately, explosive innovation. Ask yourself these questions to help your team work better, together.

Discover the Competitive Edge of Payroll Financing

Bridging the gap between receivables and your payroll is a difficulty faced by many business owners. Payroll outsourcing services can help you manage disruptions in cash flow while delivering payroll financing that is accurate, on time, and in compliance.

Plan Ahead for College

Are you prepared for the costs associated with college? Learn more about preparing for your child’s future and building a college fund.

Internal Career Changes

While changing career paths is more popular—and acceptable—than it has been in years past, making a major career change can still be a very tall order. Take the anxiety out of your next pivot by considering these three tips.

10 Essentials for Every Business - Infographic

Every day you’re laser focused on the demands of your business. It’s all too easy to lose sight of fundamentals that are not clamoring for your attention at the moment. You may know what they are, but understanding is only half the battle—executing on what you know is what gets the job done.

Airlines Going Green

With the feasibility of electric aircraft decades away, airlines are rapidly exploring measures to reduce CO2 emissions. Learn what some global carriers are doing to reduce their carbon footprint and usher in a new era of innovation and efficiency to commercial air travel.

Strengthening Families, Building Communities: The Child Center of NY

For Traci Donnelly and Steve Donowitz, their commitment to the mission of The Child Center of NY happens daily. Learn how these executives leverage business banking solutions from Sterling National Bank to achieve greater flexibility and better serve their clients.

Low-tech Fraud Can be High Cost

How to Protect Your Not-For-Profit from Cyber Crime. Despite news of the latest data breach, companies and nonprofits still have a lot to fear from low-tech cyber fraud. In this White Paper, we outline the best practices we recommend to our not-for-profit clients to protect against computer-mediated fraud attempts.

Outsourcing for Agility and Growth: Payroll Financing and Administrative Services

Payroll fulfillment is one of the most critical responsibilities of the staffing industry, and can overwhelm even the strongest company. In this White Paper, you'll learn how payroll financing and administrative services can streamline operations, increase cash flow, and refocus your efforts back to the heart of your business.  

The Power of Experimentation

Innovation—the creation and execution of new ideas—can lead to massive growth. Learn how to use experimentation to test and understand the potential value of these new ideas.

Stop Killing Your Good Ideas

Good intentions are not good enough when it comes to turning ideas into actionable results. Explore six of the most common mistakes found in innovation programs and learn how to fix them.

Innovation in the Nonprofit Sector

Learn more about how The Child Center of NY continues to innovate, despite its vast reach.

How to Solve Problems in Cross-Functional Collaborations

Cross-functional collaborations can be a problem-solving dream… or a nightmare. Here’s how you can figure out what’s causing the issue, and fix it, fast.

When to Build Your Next Innovative Offering

The end of your current offering’s lifespan doesn’t have to be the end of your business’ profitability. Here’s how you can know when it’s time to jump to the next S-curve.

Commercial Cards: An Emerging Solution for Mid-Size Companies

Commercial credit cards are rapidly developing into an essential financial management tool for mid-size companies.

The Rise of Digital Banking

Digital banking and online banking are not the same thing—your business needs both. Learn the difference and how to leverage both of these offerings to streamline your financial operations according to your unique needs.

Is This City the Next Big Innovation Hub?

Toronto’s tech sector has rapidly become the fastest growing of any city in North America, according to a new report from the Bank of Montreal (BOM) Capital Markets. Learn the driving factors fueling the city’s high-tech boom, and the expected economic impact.

Find Your Next S-Curve

In business, the cycle of growth and maturity—often depicted as an S-curve—is an inevitable reality that the best products, markets, and business models can’t escape. Learn three factors to focus on to position your business to jump to the next S-curve.

Pay it Online

While the ability to pay your bills online may not seem so exciting, it might improve your life more than you expect. Say goodbye to the hassle of stamps and envelopes once and for all, and say hello to Bill Pay—an online solution to managing your bills.

5 Ways to Create a Culture of Innovation

True innovation can result in massive improvements and growth, regardless of the field that you’re in. As you begin to push for innovation in your business or company, follow the five steps of building your company’s culture.

Diamonds in the Rough: Finding the Hidden Gems in Your Stockpile of Ideas

When it comes to innovation in business, companies often amass a surplus of ideas from employees but don’t know how to recognize and foster the most viable ones. Avoid downstream roadblocks in your innovation pipeline with these guidelines for selecting your best ideas.

Committed to Justice: Schwartzapfel Lawyers P.C.

For more than 35 years, Steven Schwartzapfel, founding partner of New York-based Schwartzapfel Lawyers P.C., has fought for people who are entitled to justice. Learn more about this prestigious firm and how Sterling’s Law Firm Banking Group helps them deliver on an ongoing commitment to innovation.

10 Essentials for Every Business

It’s all too easy to lose sight of fundamentals of your business, but understanding these essentials is only half the battle—executing on what you know is what gets the job done. In this White Paper, you'll learn how to focus on the essentials for business banking you can't afford to overlook.

Computers vs. Closers

It’s wise to consider how technology, automation, and artificial intelligence will impact our future, but should we fear for our sales jobs?

Understanding Annuities

Annuities come in a number of variations, and, as with any investment, the more you understand how the tool you are using fits your needs, the better.

Forged by Fire

On June 1, 2018, more than 100 years of history seemed to go up in a flash. That’s the day Donsco Inc., a family-owned foundry in southeastern Pennsylvania, suffered a devastating fire.

Strategy Scorecard

Once you’ve established your vision and the strategy necessary to achieve that vision, determine key measures of performance to ensure that your strategy is being implemented well. 

Are Tide, Crest, and Clorox About to Become Waste-Free?

Your favorite brands of over 300 products—from ice cream to shampoo—will soon be available in reusable containers.

Mortgage Warehouse Financing

Independent Mortgage Banks’ increased market share creates increased demand for residential mortgage warehouse financing.

Think Like a Venture Capitalist

When developing a strategy, don’t tie your company’s future to one single growth initiative—think like a venture capitalist with a portfolio of possibilities.

The Best Smart Home Tech Under $100

The latest AI, entertainment, and home security have all slipped from exorbitant to affordable in recent years. Here’s the best smart home tech for under $100.

Improving Cash Flow

Learn how to keep your business in the black by collecting your receivables as quickly as possible while slowing down your payables.

The Difference Between a Salesperson and a Sales Expert

Sales experts—not salespeople—stand to gain the most from technology’s inevitable evolution of the traditional sales team.

Why Meditation Could Improve Your Company’s Bottom Line

In the digital age, the average employee has to contend with more emails, notifications, and tasks than ever before.

Playbook for Success

Learn how strategy maps and scorecards can help you clarify your goals and show your team how to work together to turn objectives into results.

Law Firm Banking

At Sterling National Bank, we can be more than your law firm’s bank. Learn how Sterling can consolidate both your business and personal banking for easier access.

How to Be an Active Listener

It’s a common pointer around the workplace—be an active listener. But what does this really mean? There’s more to it than you think.

Exploring Multiple Growth Opportunities

No matter the industry or the size of your business, opportunities to grow surround you. And whether you seize these chances or not depends squarely on your business strategy.

Leveraging Assets for Growth

When a family-owned foundry in southeastern Pennsylvania was looking for a new commercial bank, they sought out Sterling National Bank’s expertise in asset-based lending.

How Annuities are Taxed

The tax implications of annuities depend on the type of annuity, how you receive payouts, and whether funds invested are pretax or after-tax.

Leveraging FinTech For Profitability For Your Law Firm

It’s no secret that technology has transformed the law industry, changing lawyer/client communication, case management, and discovery. In this White Paper, you'll learn how to find and leverage FinTech solutions that will help your law firm.

5 Things To Look For In A Residential Mortgage Warehouse Lender

The residential mortgage market depends on independent mortgage bankers (IMBs), and they depend on mortgage warehouse lenders. Here are five traits to look for in a residential mortgage warehouse lender.

5 Ways to Boost Creativity

For some professionals, creativity may seem like a foreign concept. But, before you can get innovative, you have to get creative.

Your Ticket to Expansion

Whether you’re looking to expand to another location or aiming to build out the franchise you currently own, follow these tips to find the money you need to fuel growth.

Behavioral Science for Customer Service

Whether you’re a business leader or a project manager, if you deal with people, you’re dealing in behavioral science.

Financing Your Franchise

Whether you’re looking to expand to another location or aiming to build out the franchise you currently own, there are a few key things to keep in mind.

Your Next Game-Changing Hire

Behavioral Science is changing business today. Learn the three things you should do before building a behavioral science function in your organization.

Navigating the Politics of Innovation

Innovation is essential for any business, so be sure your innovative ideas don't fall victim to workplace politics.

Finding Your Cultural Compass

Follow these three guidelines for building a strong internal company culture.

One Organization, Three Management Cultures

At a glance, one might think that all of management operates within the same culture in a business—but do they?

Innovations in Data-Driven Auditing

Discover how continuous auditing (CA) and continuous monitoring (CM) harness big data to help your business identify risks, reveal trends, and expose operational glitches in real time. 

Data Dashboards

The data dashboard is a customizable management tool that provides real-time performance metrics at a glance. Here's how it can work for you.

Book Review: Superconsumers

Marketing consultant Eddie Yoon provides clear, actionable steps for finding and focusing on your best customers.

The Omnichannel Retail Experience

To improve engagement with your customers, provide a seamless shopping experience
through multiple channels. 

Redesigning Humanscale

The quintessential design reference tool for ergonomic measurements has been recreated recently for the modern age by IA Collaborative.

An Issue of Trust

Discover why creating a trust could be your smartest, and safest, estate planning strategy.

Case Study: Hewlett-Packard Co.

In 2015, Hewlett-Packard Co. (HP) adopted a continuous auditing and continuous monitoring strategy, resulting in improved performance in several key areas. 

The Dollars & Sense of Compliance

Compliance affects nearly every industry, whether through the ethical guidelines for HR practices, safety standards for products, or the complex legal regulations surrounding the financial industry. 

Equipment Finance Solutions for All Industries

Equipment financing at Sterling National Bank can help you get the equipment you need, allowing you to get back to business quickly. 

Cash Flow Forecasting

Learn how cash flow forecasting bridges dangerous gaps in your company’s financial picture, empowering you to calculate future needs and manage risk.

Aspiring Rock Star to Furnishings Mogul

Discover how Richard Mines channeled his creative energy into building one of the most prominent office furnishings companies in the nation. 

Beat the Inbox Woes

Understand why your triple-digit unread email list can be so stressful... and how to deal with it.

Uncover the Keys to Happiness at Work

If we work harder and for longer hours, will we necessarily be happier? Find out more.

Reinventing the Theater Experience in 3 Acts

Learn how Kevin O'Neill made the John W. Engeman Theater on Long Island a regional force in entertainment.

Stellar Customer Experience

In 2018, more than 50% of organizations will invest in customer experience innovations. Will yours be one of them?

The New Age of Social Media

Learn more about the new social media platform where working parents anonymously ask and answer questions about work, life, and finding the balance.

The Rise of Fintech & Cryptocurrency

Find out what you need to know about financial technology, a fast-growing sector of the financial community.

Costly Compliance

Compliance is one of the biggest challenges facing C-level executives. You’re not alone. Read on to learn more about the costs and complications of compliance.

Personality Traits of Top Sellers

Making the right hire can mean all the difference for your business. Learn what to look for when recruiting top talent.​

Pros and Cons of Debt Consolidation

Know the ins and outs of business debt consolidation to determine whether it’s right for your business.

Time is Money

In business, time can become profit or loss. No matter your industry, here are three ways you can make sure your team’s approach to time is helping the company’s bottom line. 

Seasonal Cash Fluctuations

Seasonal fluctuations in any business make cash flow forecasting a challenge. Learn to identify patterns in your organization and develop strategies to compensate for those periodic highs and lows.

When Should You Refinance Your Commercial Mortgage?

Considering refinancing your commercial mortgage? Read our online exclusive article about the factors you need to consider.

Capturing the Potential of Workflow Automation

Powerful software tools make it possible for even the most complex business processes to be automated.

Our People Make The Difference: Staffing Finance Solutions Driven By Staffing Experts

At Sterling National Bank Payroll Finance Division, our people are our difference. Lots of institutions tout their teams as differentiators, but at Sterling, it’s more than a buzz phrase.

From Startup to Market Leader: Achieving Growth and Agility with Sterling National Bank

Sterling National Bank’s Payroll Finance Division works solely with staffing companies and understands the challenges facing their clients every day.

Harness the Power of Performance Reviews

What to do before, during, and after your annual employee review to make your evaluation work for you.

Common Strategy Shortcomings

As you're reevaluating and reigniting your business strategy, follow these tips to avoid a strategic misstep.

Strategic Balancing Act

Here are the most important decisions you’ll make in order to find the right balance for your company.

From Virtual to Reality

Augmented reality is on the rise, but what effect could it have on your industry and your company?

How to Energize Event Marketing

87% of C-Suite execs plan to invest more in live events in 2018. Here's what you need to know to get started.

Top 10 Emerging Sustainability Trends for Business

What it means to be a sustainable business is constantly changing. Read up on the top trends for corporate sustainability.

Finding Purpose

Learn how to define your purpose statement for your own career and leadership style.

Payroll Finance Solutions for Staffing Companies

Sterling National Bank has the resources needed to help grow staffing companies of any size, from asset-based lines of credit to payroll processing.

Don’t Fear the Tweeters

Gaining support of local stakeholders, online and off, is critical for the success of your big capital project.

Compliance Risk Assessments

A compliance risk assessment can save your organization plenty of headaches, including fines and reputation damage.

Case Studies: Coca-Cola’s Golden Triangle

Find out how Coca-Cola constantly enhances its sustainability strategy through stakeholder engagement.

Business Travel: In-Flight Do’s & Don’ts

Passengers from five major aviation markets speak out on airplane etiquette.

Revamp Your Segment Reporting

Is your company reporting segments correctly? Learn the basic considerations to avoid fines from the SEC.

Access to Affordable Housing

Access to Affordable Housing is vital in low- to moderate-income communities, and the benefits go far beyond the personal value of a good home for individuals and families.

Six-Step Strategy for Corporate Sustainability

To be implemented properly, sustainability must be included in corporate-level strategy.

Take Stock of Your Financial Consultant Relationship

Is your relationship with wealth management as good as it can be? Read more to find out.

Amazon's Alexa Gets Down to Business

Virtual personal assistants have become a big part of our lives at home. Now, they may become a part of our office lives, too.

Principles: Life and Work

Hedge fund pioneer and Bridgewater Associates founder Ray Dalio reveals his keys to personal and professional success.

Smart Strategy

Read how Kim Paulicelli captured a male-dominated industry with her successful HVAC company.

Small Hospital, Huge Impact

Learn how one CEO turned things around using data-driven methodologies and inspiration. 

Office Space: Leasing vs. Buying

As you grow your business and consider adding a brick-and-mortar, how do you decide whether to lease or buy?

Fraud by Impersonation

Learn to beat cybercriminals at their own game and prevent financial losses via fraud.

R&D 101: Make It Work for Your Business

Here's what you need to know about aligning research and development project goals to long-term objectives. 

Office Space: Coworking vs. Working from Anywhere

Learn more about these lower-cost, lower-commitment office space options for small businesses.

Strategy Session

Is your strategy causing a growth stall? Here’s how you can build the clear path needed to grow your business.

What to Expect from Tech with Kevin Kelly

Join Kevin Kelly, founding editor of Wired, as he breaks down the 12 most important technological trends on the horizon.

Platform Breakdown

Are you investing in the right digital channels? Review the statistics to help drive your digital marketing decisions.

Transforming Your Business Model to Reflect the Changing World

Learn about how advancing technologies have sparked new approaches to business innovation. 

Captivate and Motivate Your Workforce

Propel your workforce toward positive office engagement by utilizing these mood-boosting tactics to maximize employee motivation.

Crowdsourcing for Success

Learn three ways to use the power of the crowd to advance your company’s vision.

Campaign Calculator

When creating a marketing plan, assess the available platforms, address your target demographic, and adopt a lucrative strategy.

Overcome Procrastination Today

Nothing ruins productivity like getting stuck in a cycle of procrastination. Here’s how to get back on track.

Creating Metrics That Matter

Developing meaningful data points that are streamlined across all departments will help you measure efficiency and growth.

Healthy Light, Healthy Life

Upgrade your office lighting and optimize productivity with indoor bulbs that mimic natural light as it changes  throughout the day.

Case Studies: Cigna’s New Approach to Pharmaceuticals

Learn about the value-based contracting model, which is centered around outcomes and effectiveness.

An Ounce of Prevention: Safeguarding Your Business Against Fraud

Create a protection plan for your company to defend against employee fraud and prevent losses.

Case Studies: 5 Companies that Adapted in Times of Change

These five industry-transforming companies have stayed ahead of the curve of technological innovation.

Protect Your Future with a Yearly Wealth Checkup

Use these talking points with your financial advisor when you revisit your wealth planning this year.

Give 5 Star Performance Reviews

Don’t let uncertainty cause you to overlook employee performance reviews—here’s how to ensure your feedback is clear, concise, and informative.

The College of Mount Saint Vincent: Leading the Way in Liberal Arts Education

The College of Mount Saint Vincent continues to pave the way with strategic partnerships and new technologies that improve the student experience.

NYC Investing in Efficiency

Vacancy sensors in NYC public schools could save as much as 17 million kilowatt hours per year.

The WHY Behind Your Business

Read about Simon Sinek’s concept of “The Golden Circle” to help you sharpen your business’s strategy.

The Ins and Outs of Inbound Marketing

Inbound marketing can be a vital tool for sharing your company’s message. Here’s what you need to know to get started.

Take Risk into Account

To lower your company’s risk, avoid these common accounting missteps.

4 Components of a Strong Strategic Partnership

Discover the four key components that all strategic partnerships must have to strengthen your brand.

Share Your Space

Brooklyn-based program offers shared housing options where professionals can live and work in unity.

Tiny Homes Fighting Big Issues

One city’s government is offering to build tiny homes in homeowners' backyards to help combat homelessness. 

Drone Discovery

Drones may be your next office addition, here's how these cool tech pieces are changing the way you do business internally.   

Size Up the Playing Field

Check out the four key competitive pressure points your business should be aware of in order to optimize your internal strategy.

Evolving Strategies for Corporate Learning

Review the emerging strategies for internal learning opportunities so your corporate team has the necessary tools to succeed.

Standing Out in a World of Content Chaos

Make your content distinct and eye-catching by considering this scenario to help with internal curation. 

Case Studies: Client Experience Done Right

Collect some insight on customer journey mapping with these helpful case study spotlights. 

Case Studies: Collaboration in Journey Mapping

Collect some insight on customer journey mapping with these helpful case study spotlights. 

Nail the Next Presentation

Apply this four step guide to your next business pitch in order to land that partnership or loan. 

The Innovator’s Mindset: Empower Learning, Unleash Talent, and Lead a Culture of Creativity

These new ideas about effective K-12 education can apply to every organization—here's how. 

Refresh Your Business Story

Apply this checklist to revamp and amplify your business plan. 

Grow Together

Has your business ever thought of a partnership to help drive sales? Here's why your company should consider one.

Namaste at Your Desk

Yoga is an accessible and effective way to stay healthy throughout your work day. Add it to your office environment with these easy steps. 

Need for Speed? Not So Fast

Here's how to assess your company's growth and keep a steady pace as you expand. 

Retooling for Growth: The Millennial Factor

Here's what you need to know about millennials and how your business can invest and adapt to their professional needs.

A Business Owner’s Primer for Wealth Management

Keep your company's finances at the forefront with a look at wealth management from business owner, Joseph Geis. 

Let There Be Light

Dive into one company's commitment to light and innovation with our spotlight on Altman Lighting. 

Digital Channel Technology Q&A

Explore the realm of digital channel management with our director, Dave Thomas, in this spotlight feature. 

Rethinking the Competition

How does your company handle industry competitors? Use these three steps to embrace your competition and turn it into success.

Connecting the Dots

Here's how journey mapping brings your customer’s experience to life.

Mastering the Art of Cross-selling

Take your cross-selling to the next level with these helpful tips for your business.

3 Accounting Moves for Success

Master these accounting basics to avoid business pitfalls.

Trending Topics

Here are the three business trends your business needs to apply this year. 

Business Partnerships in Shipshape

Learn more about 24Seven Enterprises owner James Delaney and his innovative business strategy over the years. 

Case Studies: Fragmented No More

Learn how consulting giant PricewaterhouseCoopers (PwC) helped a financial software company consolidate processes and increase efficiency and accuracy companywide.

Avoiding Company Culture Shock

Hiring people who exemplify “culture fit” promotes company stability, improves individual job performance, and ensures a candidate’s longer tenure at a company. Sometimes, however, the only way to grow is to change.

The Perfect Pitch: Using Case Studies to Build Trust

Your business can benefit from client spotlights in order to help build a new client base.

Book Review: Thinking, Fast and Slow

The Nobel Prize-winning founder of behavioral economics reflects on how humans make decisions.

To Rent or to Buy

Stuck on whether renting or buying is the right move for you? Here’s a list of reasons to rent and reasons to buy to help with your decision making process. 

Working with Consultants: 4 Pitfalls and How to Avoid Them

Here are the four potential problem areas when working with consultants, and here’s how to avoid them. 

Boost Business Strategy with Consultants

Help specialize and streamline your business strategy by hiring expert consultants to turn to.

Building Personas for Customer Experience

Find out how creating customer personas can help transform the way your business interacts and frames client relations. 

Look Online for Leads

Here’s why online platforms are the place to find valuable leads for your business. 

Is This the New Email?

Advance your company’s communication with these productive internal messaging systems. 

Energize Your Board Meetings

Redefine your board room meetings with these three easy steps.

Aiming Long Term? Think Campaign.

How can you take your company’s marketing efforts to a new level of achievement? Here’s how to get started. 

Private Banking: A Balancing Act

Learn three ways to start paying attention to your personal financial goals while managing your biggest asset—your business. Plus tips on how to find a private banker.

Trump Cards

Stay up-to-date with the Trump administration, their executive orders, and how they may affect your business.

Real Estate, Real Talk

A look at the New York area real estate market and how the landscape is shifting.

Taking it to the MAXX

Take an inside look and explore the business successes of MAXX Properties over the years. 

Cybersecurity: Finding Your Weak Links

Identifying your company’s areas of vulnerability can help mitigate cyber risk and keep your assets secure.

Reinvest For Success

Here’s how repurposing and reinvesting business finances helps leverage and increase outside investors and overall opportunity for your business's future growth.

Meet and Greet

Are you stuck in a business rut? Challenge yourself and your team to get out there and start networking to help fuel growth.

Vision First—The How Will Follow

Focus on vision before you define how to get there in order to reach company goals.

From the CEO

An update and a look at strategy with Sterling National Bank President & CEO, Jack L. Kopnisky.

Create an Airtight Code of Ethics

Here's what you need to know about office ethics and how you can create standards for your business.

Strengthen Culture Across the Table

Learn how to keep employees engaged while solidifying culture.

Boosting Morale from the Outside-In

Enhance your vibe by decorating with living plants to promote healthier people and a healthier bottom line.

Think Outside the Lunch Box

Here are four ways to initiate fun, creative office lunch gatherings. 

The Sky's the Limit for Women Entrepreneurs

Did you know that there has been a dramatic increase in the number of women entrepreneurs?

Harness the Power of Body Language

Use positive body language to showcase your knowledge and expertise. 

Extraordinary Women of Sterling

Take a look at the female power players at Sterling National Bank. 

Women on the Rise?

Take an honest look inside your company—are women well represented? Learn strategies to promote gender balance, diversity, and inclusiveness.

HR: Your Culture Gatekeeper

Your human resources is well-positioned to build,  shape, and maintain your company culture. 

Herman Miller: Ownership Culture Done Right

What is an ownership culture and how can it foster loyalty?

Make A Lasting Impression Through the Perfect Networking Email

Break the ice and ensure successful delivery of "cold" networking emails with these three tips.

Film Tax Credits: Your Next Big Role?

Find out all you need to know about tax credits and how you can take advantage of opportunities to have your business space featured on the big (or small) screen.

How a Design-Driven Culture Saved Airbnb

Airbnb's people-centered design culture has allowed the company to flourish even after an initial downturn. 

2020 Vision—The Future of Your Office Space

What will office spaces look like in 2020? Let's take a look at the future of of our work environments. 

Leverage—A Practical Handbook on Corporate Culture

Author John Childress dives into the popular yet ambiguous topic of how culture affects business.

Which Matters More? Culture vs. Salary

As new generations flood the workplace, the importance of high salaries is taking a backseat to culture.

Achieve Success By Cultivating Mental Wellness

Find out how offering a mindful approach to mental health helps improve your business's productivity. 

The Effectiveness of American Business Speak

American-style business speak is becoming increasingly popular around the world. Here’s how to master it.

Ditch the Status Quo with Disruptive Leadership

Discover the five key qualities of a disruptive leader and learn how your company can benefit by embracing them.

How Updated Overtime Laws Affect You

Learn more about the new overtime laws and how they will affect your business.

Corporate Culture: The Strategic Game-Changer

Follow three simple steps to identify your culture, align it with your business strategy, and set your team up for success.

Connect with Customers Through Workplace Diversity

Promote diversity to discover new perspectives and better customer solutions.

Leverage the Strengths of Employee Mindsets

By staying in tune with your employees’ mindsets, you can determine what roles best fit each individual. 

Rolling V: Moving Forward, Family First

Find out how one family business developed a family-inspired corporate atmosphere to help drive the company toward future goals and continued growth. 

Waste Not, Want Not: How Workplace Waste is About More than Recycling

For years, businesses have made a conscious effort to limit company waste by going paperless. But as it turns out, only a fraction of workplace waste is physical.

Make an Impression Through Screens of the Future

Upgrade your visual experience with OLED technology—the presentation screen of the future.

Digital Quotient: Weighing the Pros and Cons of a Tech Upgrade

Use the digital quotient to determine your company’s relationship with technology and what future practices are worth exploring. 

Get An Inside Glimpse at the Tech Capital of the World

Dive into Silicon Valley and view the innovative tech hubs and how to tour them.

Improve Ranking and Visibility with a Mobile-Friendly Website

 Many businesses are still without optimized websites, suffering from Google downgrades.

Technology: How Much is Enough?

Technology is helpful, but is the current business market oversaturated with it?

The New Reality for Sales Managers

Learn how today's sales managers are redefining their roles with actionable data.

Connected in Every Direction

Explore the tech trends that offer a great investment for consumer engagement and effective operations for your business. 

Reap a Harvest by “Nurturing” Your Leads

Here are 6 easy and powerful ways to interact with your leads through drip campaigns. 

Expand Your Data Sources to Improve Forecasting

Stay up-to-date on your company's performance by implementing new data sources to aid in forecasting. 

Reach Your Connectivity Potential through Updated IT Systems

With technology expanding in the workplace, now is the time to embrace and update IT systems in order to stay competitive and efficient in business practices. 

The Chief Marketing Technologist—Now Coming to a Business Near You

With business technology expanding, learn more about how your company could utilize a chief marketing technologist.

HVEDC Positions New York as 3D Printing Leader

See how Hudson Valley Economic Development Corporation (HVEDC) is leading the way in 3D printing. 

3D Printing: The Future is Now

Find out more about how 3D printing also known as additive manufacturing is redefining the business landscape. 

The Key to Better Tech Design—Knowing Your Customer

Observe your consumer's motivations and translate their preferences into strong tech design in order to capture today's market. 

Outsmarting Power Surges

Smart grid technology protects Central Hudson Valley from power surges.

Create Value by Being Disruptive

How can your business disrupt the status quo and implement effective change? 

Behind the Cloud—The Salesforce.com Story

Join Marc Benioff as he outlines the strategy behind his explosively successful company, Salesforce.com, and how it became the leading organization in cloud computing in just under a decade.

Gift Card Redemption: How CardCash.com Pioneered an Untapped Market

Imagine an online marketplace where consumers could immediately sell unwanted gift cards and buy others at a discounted rate. That's exactly what two businessmen created. 

Empathy: The Successful Perspective

The growing trend in business is to better understand fellow employees in order to improve relationships, foster collaboration, and drive productivity. But how?

Think it Through: Optimizing Project Management Through Mind-Mapping

Mind mapping can be a useful tool to rethink and reorganize processes for better efficiency. 

Top Lessons from Innovation Leaders

Whether you’re driving the latest technology or not, you can gain valuable lessons from the leading innovative businesses. 

Transforming Pollution to Power—Harnessing Renewable Energy

GE works to convert CO₂ pollution into solar batteries in the Hudson Valley.

Be Ready for Any Scenario Forecasting Financial Decisions

Learn how scenario planning can help you develop a forecast in regards to capital investment, market strategy, financial decisions, and human resource decisions.

Beyond the Foundations Using the Edge Strategy to Drive Growth

The edge strategy pushes you to build on top of your existing products and services for continued growth.

Beyond the Limits of Uniformity—Rethinking Hires to Ignite Innovation

Adapt your approach to HR to bring workplace innovation and productivity back to life.

What’s in a Hire?

While talent and personality matter when reviewing job applicants, it’s important to also test touted capabilities.

Originals: How Non-Conformists Move the World

Champion new ideas and improve the status quo with the guidance of author Adam Grant’s recent book, Originals: How Non-Conformists Move the World.

Service is an Experience

By analyzing the past, present, and future experience patterns of your clients, you can take your business’s customer service experience to the next level. 

The Road to Innovation Begins with Strategy

Building a strategic roadmap can help businesses promote alignment across multiple departments and identify how to best support innovation. 

10 Ways to Effectively Utilize Social Media

Top ways to use social media to increase visibility and showcase company personality.

Farm-to-Counter Goes Fast-Casual

Local seller makes an effort to not only supply farm-to-table products, but to educate chefs on the growing processes.

Explore the Changing Face of Museums and Art

Check out these four museums and exhibits for your company’s next team outing.

CVS Pharmacy: Reinventing the Drugstore

See how CVS plans to grow its customer base with extra services and by stopping the sale of tobacco. 

Levi Strauss & Co. Reinvents an Old Standard

Discover how one company uses innovation and rapid prototyping to drive product development.

What’s in a Home?

Read how Sterling client Menowitz Management Corp. finds success in the subsidized housing market and with digital automation.

Embracing Internal Change to Propel Success

Sterling client Multifamily Management Services specializes in subsidized housing for minimal competition and maximum success. 

How to Begin the Spark of Innovation—for Leaders

Fostering a culture of innovation involves listening to your team. Here’s how to start the process.

Learning From the Past: How Understanding Failure and Success Fosters Effective Innovation

Learning from past actions, whether successful or not, is part of the innovation process. Learn to recognize the past as an opportunity for improvement.

Innovation in Unexpected Places: Look to Your Financial and Accounting Teams for Guidance

Tap into your hidden resource for innovative efficiency and problem-solving: your accounting and financial teams.

Kick-Start Your Thinking Using Toolkits to Spark Creativity

Read how table-top toolkits can facilitate innovation and reinvigorate teams from all backgrounds in new and exciting ways. 

Navigate Unchartered Waters: Embracing Ambiguity and Uncertainty in Innovation

Embracing the unknown and trusting your business’ process will result in more successful business transactions and further innovation. 

Ready to Get Creative? Consider these mind-mapping tips:

Use mind maps to organize information, inspire creativity and innovation, and capture ideas in new ways.

Does My Business Really Need Social Media?

Retweets, favorites, and likes. Can social media interaction and engagement benefit your business? 

Employing Virtual Reality in Business Development

Learn how Virtual Reality can move your business in a new direction, and what it means to the future of customer engagement and activation.

Intelligent In-Ear Personal Assistants—The Next Wave

In-ear assistants with mobile-centric voice control are the next wave in person technology use.

From Doing Good to Being Good

Read about what’s driving corporate social responsibility, and how companies are looking to innovation for connecting with consumers and their values. 

Subsidized Housing

While the subsidized housing market may have regulatory roadblocks, some companies view its rise in New York City as a smart business investment. 

The Human Side of Workplace IT

Information technology is ingrained in almost every aspect of business. Find out how to ensure that your business' relationship to it remains positive and efficient.

Transparency as Strategy

Embracing human engagement and transparency may improve client and employee relationships. But how can you tell if that’s the right move for you? 

Trust, Loyalty, & the Empowered Client

Multiple touchpoints of consumer interaction can influence feelings of trust and loyalty—or the opposite. 

Supercharge Your Engagement Strategy

Having a superior product doesn’t mean anything if you can’t connect with your audience. Practice these tips for improved engagement.

Helping Wireless Companies Meet Increasing Demand

Check out how one Sterling National Bank client embraced the Internet of Things to experience success, growth, and a clear picture of the future.

Maximizing Workforce Value Through Freelance Labor

Avoid having work fall through the cracks by looking outside your company for help from freelancers and contractors.

Using Business Intelligence: Q&A

Utilize business intelligence—people and data—to improve client relationships and work toward company goals.

When Less is More: Business Growth Gets Back to Basics

Don’t get lost in your pursuit of growth. Remember your business foundation and revisit original goals to stay on track.

Striking the Balance Between Approachability & Professionalism

Embracing human engagement and transparency may improve client and employee relationships. But how can you tell if that’s the right move for you? 

Defining Company Purpose

Purpose, vision, mission—it can be hard to tell them apart, but all three are needed to establish clear company goals.

Identifying the Who, What, & When

Ever wonder what kind of leader you are? Determine the answer with this handy guide about leadership styles. 

Simple Rules: How to Thrive in a Complex World

Dive into a book that helps you discover simple ways to be successful in an often complicated world.

Power in Running Lean

Changing industries are calling for traditional management, along with other business practices, to evolve. Here’s how to do it effectively.

Your Make-or-Break Strategy

When looking for new executives, it’s important to find someone who’s the right fit. Follow these steps for effective hiring.

The Sights Beyond the City Lights

What’s in a location? Everything. Check out this list of New York cities worth exploring in a business expansion.

The Supply Chain Renaissance

Evaluate your supply-chain process to determine how and where to improve.

Winning the Market Battle From Within

Move forward with external success by first creating strong internal lines of communication.

Blogging Done Right

There’s more to business blogging than simply checking a box. For a greater reach and better posts, follow these five steps.

The What & Why of Strategy: Leading the Way to Long-Term Value

To reach success, align new business strategies with your company’s overall mission.

Serious About Success? It May Be Time to Play

Re-introduce play into your work environment to foster creative thinking, fuel inspiration, and to have fun!

Grow Through Selective Marketing

More isn’t always better for business. Learn how to turn down prospects in a strategic way.

Unlocking the Value of Internal Audits

Use an internal audit as a way to review strategy and advance company missions and goals.

The Advantage of Anywhere, Anytime Banking

Gain easy access to any of your financial accounts with Sterling National Bank.

Free Wi-Fi and Charging?

Just when you think the world can’t become any more convenient, connective charging stations come to New York.

Eat. Play. Learn. Uncover History in Your Backyard

Explore museums you never knew existed, both in the city and in the Hudson Valley.

4 Phases to Successful Workforce Culture

There are four crucial phases of cultural change that can realistically and effectively position your company for success. 

Innovation in Action: Prototyping and Beta Clients

Explore how the processes of prototyping can help you maintain an analytical and flexible approach to growth and innovation. 

Free White Paper - The Human Side of Workplace IT

Information technology is ingrained in almost every aspect of business. Find out how to ensure that your business' relationship to it remains positive and efficient.

Inclusivity—The Catalyst for Innovation

Surprisingly, inclusivity is often a key catalyst in a company's shifting and evolving culture. Are you using it in your company?

Sterling Women

Sterling National Bank’s venture, Sterling Women, was created to assist business women in their efforts to become outstanding leaders. 

Google: A Culture of Minimalism That Speaks Volumes

Google illustrates the path to generating impact through innovation by investing in the right things. 

Configure Workspace to Reinforce Company Culture

Find out how your business' workspace can reinforce your company's mission and values with employees while affecting how its perceived by key stakeholders.

A Study in Excellence: Zappos Work Culture

Zappos’ culture attracts top talent—people who genuinely enjoy their work and are good at it—allowing other aspects of the business to develop naturally. But how did they get there?

6 Steps for Meetings That Work for You

How to avoid confusion and productivity-sapping, open-ended group conversations? Check out these tips to create meetings that work for you.

Healthy Team, Productive Team: Quick and Easy Ways to Beat the Winter Blues

By fostering an environment that makes it easier to make healthy lifestyle choices, you can both improve team members’ health and reinforce your company culture. 

Do Happier Employees Equal Successful Companies?

To create the contagious culture of joy that fuels successful brands, we must first understand what makes employees happy.

Spotlight: Changing the Face of Healthcare From Within

CareFinders Total Care pursues lofty business goals while still putting people first.

Collaborative Systems Boost Innovation

Looking to increase your business' innovative capacity? A collaborative work system can significantly impact the innovation quotient within or between companies.

Brand Culture: Your Secret Weapon for Greater Results

Companies must identify points of differentiation from which to gain marketplace advantage. 

Strong Leaders Collaborate With Confidence

With significant shifts in the workplace, as well as in the nature of leadership, the future of business is quickly becoming collaborative. 

The Benefits of Rethinking Your Org Chart

To remain competitive, run lean, and respond quickly market demand, companies are turning to custom, flexible work models. Should you?

Navigate Market Challenges by Shifting Workforce Culture

Today’s employers face constant market changes and challenges, requiring a new focus on employee development. 

Uncontainable: Book Review

In Uncontainable, Kip Tindell illustrates what it means to thrive as a follower of Conscious Capitalism.

Location, Location, Location: The Rapid Growth of Beacon Apps

Modern tech relies heavily on location-based services—and it’s spurring development of apps to amp up services.

Where Wearables Are Headed

Wearables are becoming popular accessories—a mainstay of the consumer Internet of Things. Consider these business tips as wearables make their way into the hands of employees.

Cyber Security Is Everyone’s Priority

One of the biggest concerns surrounding the Internet of Things (IoT) is data security. Find out how you can protect your company.

Start-Up Moves Mountains of Technology

Fiber Mountain Inc. is making dramatic strides in helping other companies manage their networks, security, and data center capacity.

The Foundation of Innovation: Big Data and APIs

More than ever, consumer engagement is essential to your success. Learn how "big data" can help do the work for you.

A Little Help from Tech Tools

Learn how technological advances that are reshaping physicians' office visits could transform your business.

Eat. Play. Learn: Your Guide to Your Next Employee Retreat

If WhirlyBall, scavenger hunts, and rope courses are on your mind, chances are you've just returned from your company’s off-site retreat.

Mapping Worker Success to Drive Innovation and Create Impact

Setting goals allows individual workers to identify their strengths and remain engaged in business operations at a higher level.

How to Build a Constructive Office Culture

A company's culture needs to succeed at prioritizing the value of relationships between employees, across functions, and throughout various management levels.

Invest in Your Employees

Companies that holistically invest in their employees’ personal and professional lives often tout lower turnover rates and increased employee morale. 

The 5 Elements of First Impressions

An on-site interview is usually the first exposure that a potential employee will have to the workplace culture behind a brand. It’s critical to carefully cultivate the candidate experience in order to leave a lasting positive impression.

A Fun Workplace is Often a Productive One

Explore great ways to create a natural and fun working environment that motivates employees to do their best and remain engaged.

Our Cloud Offers a Sterling Lining

If you’re a staffing or IT consulting firm, Sterling National Bank offers specialized payroll finance services that can help you run your business hassle-free.

The Power of the Human Experience

Employees who are encouraged to be real and bring their true personality to their job tend to be happier and more productive. Ultimately, they project a positive company brand, building trust and loyalty with your clients.

Connected in the City

Connectivity comes to the Big Apple as high-speed broadband comes to all five boroughs, and WiFi access to all 277 subway stations.

From Information to Integration: The Role of the CIO

The Chief Information Officer is also the Chief Integration Officer, bridging the gap between business initiatives and IT. 

Automating Your Workflow Processes

Automating workflow processes can significantly impact your business, boosting your bottom line.

The Secret to Winning Social Media Strategies

Social media puts your brand and its message in the customer’s hands 24/7. It's wise to be proactive by crafting your social media strategy in advance. Here are a few things to consider as you do.

How to Implement New Intelligent Technology

Effectively integrating intelligent tools into a company’s internal and/or external operations requires piloting them first through beta teams, or a process known as user acceptance testing. 

LEEDing the Way for Green Buildings

As your business grows or seeks new facilities, consider green building practices that significantly benefit your company and brand. 

The World's Smartest Cities

If you need inspiration for using technology differently, spin the globe and check out what other countries are doing. 

The Cluetrain Manifesto: Markets as Conversations

If you heard that a book from 1999 is still one of the preeminent pieces written about the power of Internet marketing, would you check it out? You should.

Spotlight: Transforming Brands at C&A Marketing

C&A Marketing takes Chaim Pikarski around the world to help build global household names.

3D Printing: Bringing Business Concepts to Life

Businesses in the Hudson Valley and surrounding areas have access to 3D printing thanks to a growing initiative at SUNY New Paltz.

Innovation in Action: How to Test Innovative Ideas Early and Often

Making strides toward new technology and improved products requires innovation in the form of prototyping—testing ideas early and often. 

The Not-So-Scary Era of Artificial Intelligence

The phrase “artificial intelligence” carries different meanings to different people, and its prevalence in business continues to grow. 

Transparent, Intentional Tech

In the modern world of work and play, technology bombards our interactions and environments. With constant stimulation, maintaining a critical eye is crucial.

The Product of Working Environments

Since the early 1990s, the U.S. Green Building Council’s Leadership in Energy & Environmental Design (LEED) program has sought to recognize companies who adhere to industry-leading practices for sustainable building. 

3D Printing Underway at the CIA

The Culinary Institute of America in Hyde Park has entered into an exciting new printing partnership with 3D Systems—enabling faculty and students to “explore the intersection of 3D printed food and artisan culinary methods."

Industry 4.0: The Latest in the Tech Revolution

"Industry 4.0" is the latest buzzword for the tech-driven revolution that's currently taking place, integrating sensors into the workplace.

STEM & the Future of Tech

With the advent of interconnected devices on the Internet of Things (IoT) and tech systems, STEM education is in demand. 

Change the Way to Pay

“Tap” into the latest innovations in over-the-counter transactions with Sterling National Bank.

Amazon Quick to Deliver in New York City

E-commerce giant Amazon never sleeps—and it’s picking up the pace. Find out how they manage staying on the go.

Lessons in Adaptability, Featuring Amiee Lynn, Inc.

Steven Spolansky, founder and CEO of Amiee Lynn, Inc., shows us that making it in fashion takes more than just an eye for style.

Health Information Technology in the Hudson Valley

The Hudson Valley has seen regional collaborations that are making headway in the healthcare and health information technology sphere.

Lost in Transit?

Have you lost anything? Each year, MTA collects thousands of personal items in its Lost & Found. Maybe they have something of yours?

Who are the Network Orchestrators of the World?

Ever wonder about the success and notoriety of companies like Airbnb, Uber, and Alibaba? Learn what makes these "Network Orchestrators" so adept at creating value.

Canvassing New Ideas

A canvas model can serve as a place to document ideas and inspiration for innovation within your business. Learn more here.

Make Your Pitch for Investors

Your business has uncovered an opportunity—and identified an innovative solution. But where do you find funding, and how do you deliver a compelling pitch?

Taking Advantage of Customer Insight

What information can you gain from analyzing customer data? Analytics can be a gateway for improved customer service experiences and build on existing brand relationships.

Rethinking Retail: How Digital Changed Shopping

The increasing use and implementation of smartphones, tablets, and digital media has no doubt reshaped our lives. 

The Spark of Innovation in Healthcare

Take a lesson from the healthcare sector, where companies can find big financial incentives for innovation to improve patient outcomes and reduce costs. 

Book Review: Ten Types of Innovation

Need inspiration? Pick up Larry Keeley’s Ten Types of Innovation: The Discipline of Building Breakthroughs, which reveals more than three decades of innovation insight. 

Apply the Principles of Design Thinking to Business

Design thinking—a process for problem-solving and discovering new opportunities—is showing up more in innovative businesses. 

Growth Through Innovation

Staying competitive in business today requires exploration of new ideas, through time, intent and bold action. Reposition your business to reap the financial rewards of innovation.

Design Thinking Exercises to Uncover a Better User Experience

Asking key questions and visualizing end-user activities can help your designers develop a more robust user experience that generates loyalty and drives incremental gains.

Embrace Change and Avoid Obsolescence

In business, complacency is the root of all evil, across virtually all industries. Businesses that are slow to adapt will die. It's key to be nimble and quick, but how? 

Build an Environment of Design

Design thinking is not a single decision, but a valued process. It can be a powerful tool for almost any industry.

Leading Innovation in Healthcare

Gerard Galarneau, MD, of Catskill Regional Medical Center, approaches innovation as a simple shift in perspective and attitude. 

Is Your Business Ready to Accept Smart Card Money?

Smart cards add a layer of security and protection for consumers and businesses that magnetic strip cards can't offer. Learn more about how this unfolding technology can keep your business safe.

Proclaiming a New Culture

Culture is a leading indicator of employee satisfaction. It needs to be treated as an investment in the success of the business. As such, it should have an official creed to explain it.

Small Teams: The Secret to Success?

According to fast-growth companies, team size directly influences productivity rates and engagement levels. Yet it’s how those teams are developed and managed that determines their success.

Are You Reaching the Self-Starter Generation?

Baby Boomers. Gen X. Millennials. Generation Y. The Silent Generation. You've heard of them all. Now, meet Generation Z.

Can You Send Employees Home Sick?

Many employers are nervous about the effects of cold and flu on the workplace. Can you send them home due to an illness?

Best Practices for Setting Goals

You know the value of goal-setting for your employees. However, setting goals that aren’t attainable will kill motivation.

Invite Innovation Through Education

Propel your family's education without worrying about the complicated “when” and “how” of saving.

Save for College and Get Financial Aid

Financing education is a hot topic, with as many myths as there are facts. Get some clarity to help you make wise choices.

Understanding Rent-Stabilized Leases and Bankruptcy

New York tenants who qualify for rent-stabilized leases have recently gained new protections in bankruptcy proceedings.

A Little Help From Your Friends: Analyzed Checking

Do you have the most appropriate business checking account for your company’s needs? Analyzed Checking gives account holders the benefit of an earnings credit based on balances. 

File First, File Fast for Patenting

In light of a landmark 2013 ruling, you may face new challenges and timelines for patenting ideas. Learn how you can protect your original ideas, technology, or processes before going to market.

What's Success Look Like? Fast Company’s Most Innovative Companies of 2014

Take a look at Fast Company's Most Innovative Companies of 2014, and see what you can learn and apply from each their business creativity.

How to Implement New Technology in the Workplace

When your team is implementing new technologies, consider these tips focusing on research, planning, and execution.

The Internet of Things: How Technology Continues to Evolve

No longer a futuristic dream, the Internet of Things (IoT) here to stay, and it is continuing to evolve and grow.

Finding Inspiration in Unexpected Places

Creativity doesn’t always come easily. If you're feeling stuck, consider these 4 sources of inspiration that you might have overlooked.