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When serving as escrow custodians, it’s important for attorneys to take positive action to protect client funds. While the law firm bears the primary responsibility for fraud protection, attorneys can enlist their bank’s help to reduce the firm’s risk.
Cash flow is the lifeblood for most successful companies, but economic uncertainty can cause a thriving small business to suffer. Without a sufficient, reliable stream of revenue to pay expenses, a business can quickly go into the red, making it difficult to recover. In this white paper, we identify 6 steps you can take to help improve your cash flow.
Payment fraud is continuously evolving. Check fraud has been a threat for so long that awareness—and prevention—efforts are widespread. Learn more about what fraud is and how you can avoid it.
In the wake of a global pandemic, many employers are reconsidering their sick leave strategy.
If you conduct business on personal devices, it’s likely that you’re placing valuable data at risk. Consider these strategic steps you can take to protect your business’s data.
As retailers come to grips with the “new normal” amid the ongoing COVID-19 crisis, many are looking to mobile payments and other “no-touch” alternative payment options for the first time to protect their employees and customers.
Driving a vehicle involves continuously assessing what’s behind you, where you are, and where you’re going. Similarly, operating a successful business requires clear hindsight, insight, and foresight.
While not-for-profit organizations are the fabric of our communities, they are still businesses with banking needs. Enter Sterling National Bank’s Not-for-Profit Services team—part of its Commercial Banking group.
Risk aversion is a natural tendency during times of uncertainty, but experts suggest this is exactly when you should also be doubling down and optimizing your company for growth.
Whether you moved your team online for the benefits that a distributed workforce can provide to your business or you’re temporarily telecommuting due to illness, learn how you can eliminate issues that may be arising and implement the right policies for your team.
No one can predict when their business will face a disaster, which is why it's always a good idea to make sure that your recovery plans are clear, documented, and up-to-date.
Mark Weiss has a sign on his office door: “If you don’t do the job, somebody else will.” And at Action Staffing Group, Weiss’ staffing firm based in Elizabeth, New Jersey, they do just that—take action.
For more than 50 years, Earnings Credit Rate—or ECR—programs have been a go-to option for corporations seeking to lower their banking expenses.
Treasury management strategy is a vital piece of any business, including not only online banking, but choosing the best collection and disbursement services and reporting options for you.
Once considered a noble sacrifice disconnected from profit, organizational purpose is quickly becoming the driving force in sustained profitable growth for businesses across sectors.
Law firm banking needs are typically quite different from other service businesses, and the right banking partner should be attuned to a law firm’s unique priorities, no matter their size.
Person-to-person money transfer apps have become so ubiquitous that their various app names are emerging as verbs—with “Venmo-ing” and “PayPal-ing” becoming as commonplace as “Googling.”
Whether you already have a plan in place or are putting one together for the first time amid an ongoing disaster, here are six key steps you should plan to take whenever disaster strikes to aid in your recovery.
It only takes a few moments for fraudsters to identify vulnerable areas within an organization. Owners must maintain safeguards to the administration of the business if they expect to protect their bottom lines. In this white paper, we identify seven effective tactics that can help reduce your exposure to fraud.
The earnings credit rate allowance is not a new banking tool, but it can have a major impact on profitability for Property Management Companies.
While shifting payments from paper checks to electronic systems, such as wire transfer and ACH transactions, has served as an effective deterrent to check fraud, electronic payment systems are not still entirely safe from criminal activity. Criminals can and do find ways to commit fraud via electronic means.
Saving for college and selecting the correct savings vehicle can be a daunting task. Here's what every parent should know.
A recent report issued by New Voice Media found that $62 billion of business is lost annually due to negligent customer care. Don’t add to this statistic—avoid falling victim to the pitfalls of poor customer service by embracing these four tips.
According to the Federal Trade Commission (FTC), there have been more than 18,000 instances of fraud related to COVID-19 since the beginning of the year—and that number is rising all the time. In this white paper, we outline the most common types of pandemic-related fraud and the steps you can take to help protect your organization from them.
As work/life balance continues to be a conversation, more and more companies are starting to assess their policies and see where they can make adjustments.
Cross-functional collaboration, done right, can lead to big ideas, increased employee satisfaction and education, improved teamwork, and, ultimately, explosive innovation. Ask yourself these questions to help your team work better, together.
Bridging the gap between receivables and your payroll is a difficulty faced by many business owners. Payroll outsourcing services can help you manage disruptions in cash flow while delivering payroll financing that is accurate, on time, and in compliance.
Are you prepared for the costs associated with college? Learn more about preparing for your child’s future and building a college fund.
While changing career paths is more popular—and acceptable—than it has been in years past, making a major career change can still be a very tall order. Take the anxiety out of your next pivot by considering these three tips.
Every day you’re laser focused on the demands of your business. It’s all too easy to lose sight of fundamentals that are not clamoring for your attention at the moment. You may know what they are, but understanding is only half the battle—executing on what you know is what gets the job done.
With the feasibility of electric aircraft decades away, airlines are rapidly exploring measures to reduce CO2 emissions. Learn what some global carriers are doing to reduce their carbon footprint and usher in a new era of innovation and efficiency to commercial air travel.
For Traci Donnelly and Steve Donowitz, their commitment to the mission of The Child Center of NY happens daily. Learn how these executives leverage business banking solutions from Sterling National Bank to achieve greater flexibility and better serve their clients.
How to Protect Your Not-For-Profit from Cyber Crime. Despite news of the latest data breach, companies and nonprofits still have a lot to fear from low-tech cyber fraud. In this White Paper, we outline the best practices we recommend to our not-for-profit clients to protect against computer-mediated fraud attempts.
Payroll fulfillment is one of the most critical responsibilities of the staffing industry, and can overwhelm even the strongest company. In this White Paper, you'll learn how payroll financing and administrative services can streamline operations, increase cash flow, and refocus your efforts back to the heart of your business.
Innovation—the creation and execution of new ideas—can lead to massive growth. Learn how to use experimentation to test and understand the potential value of these new ideas.
Good intentions are not good enough when it comes to turning ideas into actionable results. Explore six of the most common mistakes found in innovation programs and learn how to fix them.
Learn more about how The Child Center of NY continues to innovate, despite its vast reach.
Cross-functional collaborations can be a problem-solving dream… or a nightmare. Here’s how you can figure out what’s causing the issue, and fix it, fast.
The end of your current offering’s lifespan doesn’t have to be the end of your business’ profitability. Here’s how you can know when it’s time to jump to the next S-curve.
Commercial credit cards are rapidly developing into an essential financial management tool for mid-size companies.
Digital banking and online banking are not the same thing—your business needs both. Learn the difference and how to leverage both of these offerings to streamline your financial operations according to your unique needs.
Toronto’s tech sector has rapidly become the fastest growing of any city in North America, according to a new report from the Bank of Montreal (BOM) Capital Markets. Learn the driving factors fueling the city’s high-tech boom, and the expected economic impact.
In business, the cycle of growth and maturity—often depicted as an S-curve—is an inevitable reality that the best products, markets, and business models can’t escape. Learn three factors to focus on to position your business to jump to the next S-curve.
While the ability to pay your bills online may not seem so exciting, it might improve your life more than you expect. Say goodbye to the hassle of stamps and envelopes once and for all, and say hello to Bill Pay—an online solution to managing your bills.
True innovation can result in massive improvements and growth, regardless of the field that you’re in. As you begin to push for innovation in your business or company, follow the five steps of building your company’s culture.
When it comes to innovation in business, companies often amass a surplus of ideas from employees but don’t know how to recognize and foster the most viable ones. Avoid downstream roadblocks in your innovation pipeline with these guidelines for selecting your best ideas.
For more than 35 years, Steven Schwartzapfel, founding partner of New York-based Schwartzapfel Lawyers P.C., has fought for people who are entitled to justice. Learn more about this prestigious firm and how Sterling’s Law Firm Banking Group helps them deliver on an ongoing commitment to innovation.
It’s all too easy to lose sight of fundamentals of your business, but understanding these essentials is only half the battle—executing on what you know is what gets the job done. In this White Paper, you'll learn how to focus on the essentials for business banking you can't afford to overlook.
It’s wise to consider how technology, automation, and artificial intelligence will impact our future, but should we fear for our sales jobs?
Annuities come in a number of variations, and, as with any investment, the more you understand how the tool you are using fits your needs, the better.
On June 1, 2018, more than 100 years of history seemed to go up in a flash. That’s the day Donsco Inc., a family-owned foundry in southeastern Pennsylvania, suffered a devastating fire.
Once you’ve established your vision and the strategy necessary to achieve that vision, determine key measures of performance to ensure that your strategy is being implemented well.
Your favorite brands of over 300 products—from ice cream to shampoo—will soon be available in reusable containers.
Independent Mortgage Banks’ increased market share creates increased demand for residential mortgage warehouse financing.
When developing a strategy, don’t tie your company’s future to one single growth initiative—think like a venture capitalist with a portfolio of possibilities.
The latest AI, entertainment, and home security have all slipped from exorbitant to affordable in recent years. Here’s the best smart home tech for under $100.
Learn how to keep your business in the black by collecting your receivables as quickly as possible while slowing down your payables.
Sales experts—not salespeople—stand to gain the most from technology’s inevitable evolution of the traditional sales team.
In the digital age, the average employee has to contend with more emails, notifications, and tasks than ever before.
Learn how strategy maps and scorecards can help you clarify your goals and show your team how to work together to turn objectives into results.
At Sterling National Bank, we can be more than your law firm’s bank. Learn how Sterling can consolidate both your business and personal banking for easier access.
It’s a common pointer around the workplace—be an active listener. But what does this really mean? There’s more to it than you think.
No matter the industry or the size of your business, opportunities to grow surround you. And whether you seize these chances or not depends squarely on your business strategy.
When a family-owned foundry in southeastern Pennsylvania was looking for a new commercial bank, they sought out Sterling National Bank’s expertise in asset-based lending.
The tax implications of annuities depend on the type of annuity, how you receive payouts, and whether funds invested are pretax or after-tax.
It’s no secret that technology has transformed the law industry, changing lawyer/client communication, case management, and discovery. In this White Paper, you'll learn how to find and leverage FinTech solutions that will help your law firm.
The residential mortgage market depends on independent mortgage bankers (IMBs), and they depend on mortgage warehouse lenders. Here are five traits to look for in a residential mortgage warehouse lender.
For some professionals, creativity may seem like a foreign concept. But, before you can get innovative, you have to get creative.
Whether you’re looking to expand to another location or aiming to build out the franchise you currently own, follow these tips to find the money you need to fuel growth.
Whether you’re a business leader or a project manager, if you deal with people, you’re dealing in behavioral science.
Whether you’re looking to expand to another location or aiming to build out the franchise you currently own, there are a few key things to keep in mind.
Behavioral Science is changing business today. Learn the three things you should do before building a behavioral science function in your organization.
Innovation is essential for any business, so be sure your innovative ideas don't fall victim to workplace politics.
Follow these three guidelines for building a strong internal company culture.
At a glance, one might think that all of management operates within the same culture in a business—but do they?
Discover how continuous auditing (CA) and continuous monitoring (CM) harness big data to help your business identify risks, reveal trends, and expose operational glitches in real time.
The data dashboard is a customizable management tool that provides real-time performance metrics at a glance. Here's how it can work for you.
Marketing consultant Eddie Yoon provides clear, actionable steps for finding and focusing on your best customers.
To improve engagement with your customers, provide a seamless shopping experience
through multiple channels.
The quintessential design reference tool for ergonomic measurements has been recreated recently for the modern age by IA Collaborative.
Discover why creating a trust could be your smartest, and safest, estate planning strategy.
In 2015, Hewlett-Packard Co. (HP) adopted a continuous auditing and continuous monitoring strategy, resulting in improved performance in several key areas.
Compliance affects nearly every industry, whether through the ethical guidelines for HR practices, safety standards for products, or the complex legal regulations surrounding the financial industry.
Equipment financing at Sterling National Bank can help you get the equipment you need, allowing you to get back to business quickly.
Learn how cash flow forecasting bridges dangerous gaps in your company’s financial picture, empowering you to calculate future needs and manage risk.
Discover how Richard Mines channeled his creative energy into building one of the most prominent office furnishings companies in the nation.
Understand why your triple-digit unread email list can be so stressful... and how to deal with it.
If we work harder and for longer hours, will we necessarily be happier? Find out more.
Learn how Kevin O'Neill made the John W. Engeman Theater on Long Island a regional force in entertainment.
In 2018, more than 50% of organizations will invest in customer experience innovations. Will yours be one of them?
Learn more about the new social media platform where working parents anonymously ask and answer questions about work, life, and finding the balance.
Find out what you need to know about financial technology, a fast-growing sector of the financial community.
Compliance is one of the biggest challenges facing C-level executives. You’re not alone. Read on to learn more about the costs and complications of compliance.
Making the right hire can mean all the difference for your business. Learn what to look for when recruiting top talent.
Know the ins and outs of business debt consolidation to determine whether it’s right for your business.
In business, time can become profit or loss. No matter your industry, here are three ways you can make sure your team’s approach to time is helping the company’s bottom line.
Seasonal fluctuations in any business make cash flow forecasting a challenge. Learn to identify patterns in your organization and develop strategies to compensate for those periodic highs and lows.
Considering refinancing your commercial mortgage? Read our online exclusive article about the factors you need to consider.
Powerful software tools make it possible for even the most complex business processes to be automated.
At Sterling National Bank Payroll Finance Division, our people are our difference. Lots of institutions tout their teams as differentiators, but at Sterling, it’s more than a buzz phrase.
Sterling National Bank’s Payroll Finance Division works solely with staffing companies and understands the challenges facing their clients every day.
What to do before, during, and after your annual employee review to make your evaluation work for you.
As you're reevaluating and reigniting your business strategy, follow these tips to avoid a strategic misstep.
Here are the most important decisions you’ll make in order to find the right balance for your company.
Augmented reality is on the rise, but what effect could it have on your industry and your company?
87% of C-Suite execs plan to invest more in live events in 2018. Here's what you need to know to get started.
What it means to be a sustainable business is constantly changing. Read up on the top trends for corporate sustainability.
Learn how to define your purpose statement for your own career and leadership style.
Sterling National Bank has the resources needed to help grow staffing companies of any size, from asset-based lines of credit to payroll processing.
Gaining support of local stakeholders, online and off, is critical for the success of your big capital project.
A compliance risk assessment can save your organization plenty of headaches, including fines and reputation damage.
Find out how Coca-Cola constantly enhances its sustainability strategy through stakeholder engagement.
Passengers from five major aviation markets speak out on airplane etiquette.
Is your company reporting segments correctly? Learn the basic considerations to avoid fines from the SEC.
Access to Affordable Housing is vital in low- to moderate-income communities, and the benefits go far beyond the personal value of a good home for individuals and families.
To be implemented properly, sustainability must be included in corporate-level strategy.
Is your relationship with wealth management as good as it can be? Read more to find out.
Virtual personal assistants have become a big part of our lives at home. Now, they may become a part of our office lives, too.
Hedge fund pioneer and Bridgewater Associates founder Ray Dalio reveals his keys to personal and professional success.
Read how Kim Paulicelli captured a male-dominated industry with her successful HVAC company.
Learn how one CEO turned things around using data-driven methodologies and inspiration.
As you grow your business and consider adding a brick-and-mortar, how do you decide whether to lease or buy?
Learn to beat cybercriminals at their own game and prevent financial losses via fraud.
Here's what you need to know about aligning research and development project goals to long-term objectives.
Learn more about these lower-cost, lower-commitment office space options for small businesses.
Is your strategy causing a growth stall? Here’s how you can build the clear path needed to grow your business.
Join Kevin Kelly, founding editor of Wired, as he breaks down the 12 most important technological trends on the horizon.
Are you investing in the right digital channels? Review the statistics to help drive your digital marketing decisions.
Learn about how advancing technologies have sparked new approaches to business innovation.
Propel your workforce toward positive office engagement by utilizing these mood-boosting tactics to maximize employee motivation.
Learn three ways to use the power of the crowd to advance your company’s vision.
When creating a marketing plan, assess the available platforms, address your target demographic, and adopt a lucrative strategy.
Nothing ruins productivity like getting stuck in a cycle of procrastination. Here’s how to get back on track.
Developing meaningful data points that are streamlined across all departments will help you measure efficiency and growth.
Upgrade your office lighting and optimize productivity with indoor bulbs that mimic natural light as it changes throughout the day.
Learn about the value-based contracting model, which is centered around outcomes and effectiveness.
Create a protection plan for your company to defend against employee fraud and prevent losses.
These five industry-transforming companies have stayed ahead of the curve of technological innovation.
Use these talking points with your financial advisor when you revisit your wealth planning this year.
Don’t let uncertainty cause you to overlook employee performance reviews—here’s how to ensure your feedback is clear, concise, and informative.
The College of Mount Saint Vincent continues to pave the way with strategic partnerships and new technologies that improve the student experience.
Vacancy sensors in NYC public schools could save as much as 17 million kilowatt hours per year.
Read about Simon Sinek’s concept of “The Golden Circle” to help you sharpen your business’s strategy.
Inbound marketing can be a vital tool for sharing your company’s message. Here’s what you need to know to get started.
To lower your company’s risk, avoid these common accounting missteps.
Discover the four key components that all strategic partnerships must have to strengthen your brand.
Brooklyn-based program offers shared housing options where professionals can live and work in unity.
One city’s government is offering to build tiny homes in homeowners' backyards to help combat homelessness.
Drones may be your next office addition, here's how these cool tech pieces are changing the way you do business internally.
Check out the four key competitive pressure points your business should be aware of in order to optimize your internal strategy.
Review the emerging strategies for internal learning opportunities so your corporate team has the necessary tools to succeed.
Make your content distinct and eye-catching by considering this scenario to help with internal curation.
Collect some insight on customer journey mapping with these helpful case study spotlights.
Collect some insight on customer journey mapping with these helpful case study spotlights.
Apply this four step guide to your next business pitch in order to land that partnership or loan.
These new ideas about effective K-12 education can apply to every organization—here's how.
Apply this checklist to revamp and amplify your business plan.
Has your business ever thought of a partnership to help drive sales? Here's why your company should consider one.
Yoga is an accessible and effective way to stay healthy throughout your work day. Add it to your office environment with these easy steps.
Here's how to assess your company's growth and keep a steady pace as you expand.
Here's what you need to know about millennials and how your business can invest and adapt to their professional needs.
Keep your company's finances at the forefront with a look at wealth management from business owner, Joseph Geis.
Dive into one company's commitment to light and innovation with our spotlight on Altman Lighting.
Explore the realm of digital channel management with our director, Dave Thomas, in this spotlight feature.
How does your company handle industry competitors? Use these three steps to embrace your competition and turn it into success.
Here's how journey mapping brings your customer’s experience to life.
Take your cross-selling to the next level with these helpful tips for your business.
Master these accounting basics to avoid business pitfalls.
Here are the three business trends your business needs to apply this year.
Learn more about 24Seven Enterprises owner James Delaney and his innovative business strategy over the years.
Learn how consulting giant PricewaterhouseCoopers (PwC) helped a financial software company consolidate processes and increase efficiency and accuracy companywide.
Hiring people who exemplify “culture fit” promotes company stability, improves individual job performance, and ensures a candidate’s longer tenure at a company. Sometimes, however, the only way to grow is to change.
Your business can benefit from client spotlights in order to help build a new client base.
The Nobel Prize-winning founder of behavioral economics reflects on how humans make decisions.
Stuck on whether renting or buying is the right move for you? Here’s a list of reasons to rent and reasons to buy to help with your decision making process.
Here are the four potential problem areas when working with consultants, and here’s how to avoid them.
Help specialize and streamline your business strategy by hiring expert consultants to turn to.
Find out how creating customer personas can help transform the way your business interacts and frames client relations.
Here’s why online platforms are the place to find valuable leads for your business.
Advance your company’s communication with these productive internal messaging systems.
Redefine your board room meetings with these three easy steps.
How can you take your company’s marketing efforts to a new level of achievement? Here’s how to get started.
Learn three ways to start paying attention to your personal financial goals while managing your biggest asset—your business. Plus tips on how to find a private banker.
Stay up-to-date with the Trump administration, their executive orders, and how they may affect your business.
A look at the New York area real estate market and how the landscape is shifting.
Take an inside look and explore the business successes of MAXX Properties over the years.
Identifying your company’s areas of vulnerability can help mitigate cyber risk and keep your assets secure.
Here’s how repurposing and reinvesting business finances helps leverage and increase outside investors and overall opportunity for your business's future growth.
Are you stuck in a business rut? Challenge yourself and your team to get out there and start networking to help fuel growth.
Focus on vision before you define how to get there in order to reach company goals.
An update and a look at strategy with Sterling National Bank President & CEO, Jack L. Kopnisky.
Here's what you need to know about office ethics and how you can create standards for your business.
Learn how to keep employees engaged while solidifying culture.
Enhance your vibe by decorating with living plants to promote healthier people and a healthier bottom line.
Here are four ways to initiate fun, creative office lunch gatherings.
Did you know that there has been a dramatic increase in the number of women entrepreneurs?
Use positive body language to showcase your knowledge and expertise.
Take a look at the female power players at Sterling National Bank.
Take an honest look inside your company—are women well represented? Learn strategies to promote gender balance, diversity, and inclusiveness.
Your human resources is well-positioned to build, shape, and maintain your company culture.
What is an ownership culture and how can it foster loyalty?
Break the ice and ensure successful delivery of "cold" networking emails with these three tips.
Find out all you need to know about tax credits and how you can take advantage of opportunities to have your business space featured on the big (or small) screen.
Airbnb's people-centered design culture has allowed the company to flourish even after an initial downturn.
What will office spaces look like in 2020? Let's take a look at the future of of our work environments.
Author John Childress dives into the popular yet ambiguous topic of how culture affects business.
As new generations flood the workplace, the importance of high salaries is taking a backseat to culture.
Find out how offering a mindful approach to mental health helps improve your business's productivity.
American-style business speak is becoming increasingly popular around the world. Here’s how to master it.
Discover the five key qualities of a disruptive leader and learn how your company can benefit by embracing them.
Learn more about the new overtime laws and how they will affect your business.
Follow three simple steps to identify your culture, align it with your business strategy, and set your team up for success.
Promote diversity to discover new perspectives and better customer solutions.
By staying in tune with your employees’ mindsets, you can determine what roles best fit each individual.
Find out how one family business developed a family-inspired corporate atmosphere to help drive the company toward future goals and continued growth.
For years, businesses have made a conscious effort to limit company waste by going paperless. But as it turns out, only a fraction of workplace waste is physical.
Upgrade your visual experience with OLED technology—the presentation screen of the future.
Use the digital quotient to determine your company’s relationship with technology and what future practices are worth exploring.
Dive into Silicon Valley and view the innovative tech hubs and how to tour them.
Many businesses are still without optimized websites, suffering from Google downgrades.
Technology is helpful, but is the current business market oversaturated with it?
Learn how today's sales managers are redefining their roles with actionable data.
Explore the tech trends that offer a great investment for consumer engagement and effective operations for your business.
Here are 6 easy and powerful ways to interact with your leads through drip campaigns.
Stay up-to-date on your company's performance by implementing new data sources to aid in forecasting.
With technology expanding in the workplace, now is the time to embrace and update IT systems in order to stay competitive and efficient in business practices.
With business technology expanding, learn more about how your company could utilize a chief marketing technologist.
See how Hudson Valley Economic Development Corporation (HVEDC) is leading the way in 3D printing.
Find out more about how 3D printing also known as additive manufacturing is redefining the business landscape.
Observe your consumer's motivations and translate their preferences into strong tech design in order to capture today's market.
Smart grid technology protects Central Hudson Valley from power surges.
How can your business disrupt the status quo and implement effective change?
Join Marc Benioff as he outlines the strategy behind his explosively successful company, Salesforce.com, and how it became the leading organization in cloud computing in just under a decade.
Imagine an online marketplace where consumers could immediately sell unwanted gift cards and buy others at a discounted rate. That's exactly what two businessmen created.
The growing trend in business is to better understand fellow employees in order to improve relationships, foster collaboration, and drive productivity. But how?
Mind mapping can be a useful tool to rethink and reorganize processes for better efficiency.
Whether you’re driving the latest technology or not, you can gain valuable lessons from the leading innovative businesses.
GE works to convert CO2 pollution into solar batteries in the Hudson Valley.
Learn how scenario planning can help you develop a forecast in regards to capital investment, market strategy, financial decisions, and human resource decisions.
The edge strategy pushes you to build on top of your existing products and services for continued growth.
Adapt your approach to HR to bring workplace innovation and productivity back to life.
While talent and personality matter when reviewing job applicants, it’s important to also test touted capabilities.
Champion new ideas and improve the status quo with the guidance of author Adam Grant’s recent book, Originals: How Non-Conformists Move the World.
By analyzing the past, present, and future experience patterns of your clients, you can take your business’s customer service experience to the next level.
Building a strategic roadmap can help businesses promote alignment across multiple departments and identify how to best support innovation.
Top ways to use social media to increase visibility and showcase company personality.
Local seller makes an effort to not only supply farm-to-table products, but to educate chefs on the growing processes.
Check out these four museums and exhibits for your company’s next team outing.
See how CVS plans to grow its customer base with extra services and by stopping the sale of tobacco.
Discover how one company uses innovation and rapid prototyping to drive product development.
Read how Sterling client Menowitz Management Corp. finds success in the subsidized housing market and with digital automation.
Sterling client Multifamily Management Services specializes in subsidized housing for minimal competition and maximum success.
Fostering a culture of innovation involves listening to your team. Here’s how to start the process.
Learning from past actions, whether successful or not, is part of the innovation process. Learn to recognize the past as an opportunity for improvement.
Tap into your hidden resource for innovative efficiency and problem-solving: your accounting and financial teams.
Read how table-top toolkits can facilitate innovation and reinvigorate teams from all backgrounds in new and exciting ways.
Embracing the unknown and trusting your business’ process will result in more successful business transactions and further innovation.
Use mind maps to organize information, inspire creativity and innovation, and capture ideas in new ways.
Retweets, favorites, and likes. Can social media interaction and engagement benefit your business?
Learn how Virtual Reality can move your business in a new direction, and what it means to the future of customer engagement and activation.
In-ear assistants with mobile-centric voice control are the next wave in person technology use.
Read about what’s driving corporate social responsibility, and how companies are looking to innovation for connecting with consumers and their values.
While the subsidized housing market may have regulatory roadblocks, some companies view its rise in New York City as a smart business investment.
Information technology is ingrained in almost every aspect of business. Find out how to ensure that your business' relationship to it remains positive and efficient.
Embracing human engagement and transparency may improve client and employee relationships. But how can you tell if that’s the right move for you?
Multiple touchpoints of consumer interaction can influence feelings of trust and loyalty—or the opposite.
Having a superior product doesn’t mean anything if you can’t connect with your audience. Practice these tips for improved engagement.
Check out how one Sterling National Bank client embraced the Internet of Things to experience success, growth, and a clear picture of the future.
Avoid having work fall through the cracks by looking outside your company for help from freelancers and contractors.
Utilize business intelligence—people and data—to improve client relationships and work toward company goals.
Don’t get lost in your pursuit of growth. Remember your business foundation and revisit original goals to stay on track.
Embracing human engagement and transparency may improve client and employee relationships. But how can you tell if that’s the right move for you?
Purpose, vision, mission—it can be hard to tell them apart, but all three are needed to establish clear company goals.
Ever wonder what kind of leader you are? Determine the answer with this handy guide about leadership styles.
Dive into a book that helps you discover simple ways to be successful in an often complicated world.
Changing industries are calling for traditional management, along with other business practices, to evolve. Here’s how to do it effectively.
When looking for new executives, it’s important to find someone who’s the right fit. Follow these steps for effective hiring.
What’s in a location? Everything. Check out this list of New York cities worth exploring in a business expansion.
Evaluate your supply-chain process to determine how and where to improve.
Move forward with external success by first creating strong internal lines of communication.
There’s more to business blogging than simply checking a box. For a greater reach and better posts, follow these five steps.
To reach success, align new business strategies with your company’s overall mission.
Re-introduce play into your work environment to foster creative thinking, fuel inspiration, and to have fun!
More isn’t always better for business. Learn how to turn down prospects in a strategic way.
Use an internal audit as a way to review strategy and advance company missions and goals.
Gain easy access to any of your financial accounts with Sterling National Bank.
Just when you think the world can’t become any more convenient, connective charging stations come to New York.
Explore museums you never knew existed, both in the city and in the Hudson Valley.
There are four crucial phases of cultural change that can realistically and effectively position your company for success.
Explore how the processes of prototyping can help you maintain an analytical and flexible approach to growth and innovation.
Information technology is ingrained in almost every aspect of business. Find out how to ensure that your business' relationship to it remains positive and efficient.
Surprisingly, inclusivity is often a key catalyst in a company's shifting and evolving culture. Are you using it in your company?
Sterling National Bank’s venture, Sterling Women, was created to assist business women in their efforts to become outstanding leaders.
Google illustrates the path to generating impact through innovation by investing in the right things.
Find out how your business' workspace can reinforce your company's mission and values with employees while affecting how its perceived by key stakeholders.
Zappos’ culture attracts top talent—people who genuinely enjoy their work and are good at it—allowing other aspects of the business to develop naturally. But how did they get there?
How to avoid confusion and productivity-sapping, open-ended group conversations? Check out these tips to create meetings that work for you.
By fostering an environment that makes it easier to make healthy lifestyle choices, you can both improve team members’ health and reinforce your company culture.
To create the contagious culture of joy that fuels successful brands, we must first understand what makes employees happy.
CareFinders Total Care pursues lofty business goals while still putting people first.
Looking to increase your business' innovative capacity? A collaborative work system can significantly impact the innovation quotient within or between companies.
Companies must identify points of differentiation from which to gain marketplace advantage.
With significant shifts in the workplace, as well as in the nature of leadership, the future of business is quickly becoming collaborative.
To remain competitive, run lean, and respond quickly market demand, companies are turning to custom, flexible work models. Should you?
Today’s employers face constant market changes and challenges, requiring a new focus on employee development.
In Uncontainable, Kip Tindell illustrates what it means to thrive as a follower of Conscious Capitalism.
Modern tech relies heavily on location-based services—and it’s spurring development of apps to amp up services.
Wearables are becoming popular accessories—a mainstay of the consumer Internet of Things. Consider these business tips as wearables make their way into the hands of employees.
One of the biggest concerns surrounding the Internet of Things (IoT) is data security. Find out how you can protect your company.
Fiber Mountain Inc. is making dramatic strides in helping other companies manage their networks, security, and data center capacity.
More than ever, consumer engagement is essential to your success. Learn how "big data" can help do the work for you.
Learn how technological advances that are reshaping physicians' office visits could transform your business.
If WhirlyBall, scavenger hunts, and rope courses are on your mind, chances are you've just returned from your company’s off-site retreat.
Setting goals allows individual workers to identify their strengths and remain engaged in business operations at a higher level.
A company's culture needs to succeed at prioritizing the value of relationships between employees, across functions, and throughout various management levels.
Companies that holistically invest in their employees’ personal and professional lives often tout lower turnover rates and increased employee morale.
An on-site interview is usually the first exposure that a potential employee will have to the workplace culture behind a brand. It’s critical to carefully cultivate the candidate experience in order to leave a lasting positive impression.
Explore great ways to create a natural and fun working environment that motivates employees to do their best and remain engaged.
If you’re a staffing or IT consulting firm, Sterling National Bank offers specialized payroll finance services that can help you run your business hassle-free.
Employees who are encouraged to be real and bring their true personality to their job tend to be happier and more productive. Ultimately, they project a positive company brand, building trust and loyalty with your clients.
Connectivity comes to the Big Apple as high-speed broadband comes to all five boroughs, and WiFi access to all 277 subway stations.
The Chief Information Officer is also the Chief Integration Officer, bridging the gap between business initiatives and IT.
Automating workflow processes can significantly impact your business, boosting your bottom line.
Social media puts your brand and its message in the customer’s hands 24/7. It's wise to be proactive by crafting your social media strategy in advance. Here are a few things to consider as you do.
Effectively integrating intelligent tools into a company’s internal and/or external operations requires piloting them first through beta teams, or a process known as user acceptance testing.
As your business grows or seeks new facilities, consider green building practices that significantly benefit your company and brand.
If you need inspiration for using technology differently, spin the globe and check out what other countries are doing.
If you heard that a book from 1999 is still one of the preeminent pieces written about the power of Internet marketing, would you check it out? You should.
C&A Marketing takes Chaim Pikarski around the world to help build global household names.
Businesses in the Hudson Valley and surrounding areas have access to 3D printing thanks to a growing initiative at SUNY New Paltz.
Making strides toward new technology and improved products requires innovation in the form of prototyping—testing ideas early and often.
The phrase “artificial intelligence” carries different meanings to different people, and its prevalence in business continues to grow.
In the modern world of work and play, technology bombards our interactions and environments. With constant stimulation, maintaining a critical eye is crucial.
Since the early 1990s, the U.S. Green Building Council’s Leadership in Energy & Environmental Design (LEED) program has sought to recognize companies who adhere to industry-leading practices for sustainable building.
The Culinary Institute of America in Hyde Park has entered into an exciting new printing partnership with 3D Systems—enabling faculty and students to “explore the intersection of 3D printed food and artisan culinary methods."
"Industry 4.0" is the latest buzzword for the tech-driven revolution that's currently taking place, integrating sensors into the workplace.
With the advent of interconnected devices on the Internet of Things (IoT) and tech systems, STEM education is in demand.
“Tap” into the latest innovations in over-the-counter transactions with Sterling National Bank.
E-commerce giant Amazon never sleeps—and it’s picking up the pace. Find out how they manage staying on the go.
Steven Spolansky, founder and CEO of Amiee Lynn, Inc., shows us that making it in fashion takes more than just an eye for style.
The Hudson Valley has seen regional collaborations that are making headway in the healthcare and health information technology sphere.
Have you lost anything? Each year, MTA collects thousands of personal items in its Lost & Found. Maybe they have something of yours?
Ever wonder about the success and notoriety of companies like Airbnb, Uber, and Alibaba? Learn what makes these "Network Orchestrators" so adept at creating value.
A canvas model can serve as a place to document ideas and inspiration for innovation within your business. Learn more here.
Your business has uncovered an opportunity—and identified an innovative solution. But where do you find funding, and how do you deliver a compelling pitch?
What information can you gain from analyzing customer data? Analytics can be a gateway for improved customer service experiences and build on existing brand relationships.
The increasing use and implementation of smartphones, tablets, and digital media has no doubt reshaped our lives.
Take a lesson from the healthcare sector, where companies can find big financial incentives for innovation to improve patient outcomes and reduce costs.
Need inspiration? Pick up Larry Keeley’s Ten Types of Innovation: The Discipline of Building Breakthroughs, which reveals more than three decades of innovation insight.
Design thinking—a process for problem-solving and discovering new opportunities—is showing up more in innovative businesses.
Staying competitive in business today requires exploration of new ideas, through time, intent and bold action. Reposition your business to reap the financial rewards of innovation.
Asking key questions and visualizing end-user activities can help your designers develop a more robust user experience that generates loyalty and drives incremental gains.
In business, complacency is the root of all evil, across virtually all industries. Businesses that are slow to adapt will die. It's key to be nimble and quick, but how?
Design thinking is not a single decision, but a valued process. It can be a powerful tool for almost any industry.
Gerard Galarneau, MD, of Catskill Regional Medical Center, approaches innovation as a simple shift in perspective and attitude.
Smart cards add a layer of security and protection for consumers and businesses that magnetic strip cards can't offer. Learn more about how this unfolding technology can keep your business safe.
Culture is a leading indicator of employee satisfaction. It needs to be treated as an investment in the success of the business. As such, it should have an official creed to explain it.
According to fast-growth companies, team size directly influences productivity rates and engagement levels. Yet it’s how those teams are developed and managed that determines their success.
Baby Boomers. Gen X. Millennials. Generation Y. The Silent Generation. You've heard of them all. Now, meet Generation Z.
Many employers are nervous about the effects of cold and flu on the workplace. Can you send them home due to an illness?
You know the value of goal-setting for your employees. However, setting goals that aren’t attainable will kill motivation.
Propel your family's education without worrying about the complicated “when” and “how” of saving.
Financing education is a hot topic, with as many myths as there are facts. Get some clarity to help you make wise choices.
New York tenants who qualify for rent-stabilized leases have recently gained new protections in bankruptcy proceedings.
Do you have the most appropriate business checking account for your company’s needs? Analyzed Checking gives account holders the benefit of an earnings credit based on balances.
In light of a landmark 2013 ruling, you may face new challenges and timelines for patenting ideas. Learn how you can protect your original ideas, technology, or processes before going to market.
Take a look at Fast Company's Most Innovative Companies of 2014, and see what you can learn and apply from each their business creativity.
When your team is implementing new technologies, consider these tips focusing on research, planning, and execution.
No longer a futuristic dream, the Internet of Things (IoT) here to stay, and it is continuing to evolve and grow.
Creativity doesn’t always come easily. If you're feeling stuck, consider these 4 sources of inspiration that you might have overlooked.