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All of us at Webster Bank hope this note finds you safe and healthy—and our hearts go out to those who are ill or are caring for loved ones and friends.
Our community is experiencing an unprecedented time in human history. This global pandemic and its resulting impact on our daily lives can be overwhelming. With all this uncertainty, our communities and businesses simply can’t sit back and wait to see the outcome of this challenging situation.
That’s why Webster’s Executive Management and Crisis Management teams and I meet several times every day to proactively manage our response through this ever-changing landscape and take the necessary steps to help ensure the health and well-being of our clients, colleagues and communities.
As part of the American Rescue Plan Act of 2021, the Internal Revenue Service and the Treasury Department will begin delivering Economic Impact Payments (EIP) to eligible Americans. For the most up-to-date information including whether you’re eligible, how you will get paid and when you will receive this payment, visit the Get My Payment page on the IRS website.
For the health and well-being of our clients and colleagues, we have instituted the following temporary procedures for our banking centers.
With the digital banking technologies available to you as a Webster client, you can access your accounts safely from your home or office using a computer, smartphone or tablet.
We’re committed to continuing to provide you with the financial solutions and sound guidance your company and key executives need during this time. Please reach out directly to your Relationship Manager with your questions or concerns.
Effective May 5, 2021: The SBA has suspended accepting new applications under the PPP because funding has been exhausted. While no new applications are being accepted at this time, The Loan Source will continue to process pending PPP loan applications.
Note: This change will not impact any client applying for PPP Loan Forgiveness.
The Loan Source is a long standing and well-respected SBA Small Business Lending Company that can assist you with PPP funding. The Loan Source currently manages $4.7 billion in PPP loans.
While working with our nonprofit partners, the Sterling Charitable Foundation has identified that what our communities need most now is access to healthy food. We are therefore making significant contributions to community-based organizations that we believe have the greatest potential for getting food into the hands of our neighbors in need, including City Meals on Wheels, Island Harvest Food Bank, Feeding Westchester, and Rockland Meals on Wheels.
Protect yourself from coronavirus-themed scams with this advice from the Federal Trade Commission.
Effective April 5, 2021, our banking centers will resume normal business hours.
For a complete listing of our banking centers and their hours, please visit the Locations page.
To allow for social distancing, each financial center will service no more than 10 clients at a time.
Check back for up-to-date information.
Manage your accounts online from your laptop or desktop or using a smartphone or tablet and our mobile banking app. You can access account and loan information, transfer funds, make loan payments, pay bills, view cleared checks, place stop payments—and more. You can even deposit an endorsed check using your smartphone or tablet’s camera and mobile deposit.
If you haven’t yet signed up for online banking, enroll now. Want to know more first? Watch this simple video tutorial.
For more information on our Mobile Banking app, watch this quick video tutorial or click-thru demo to find out more.
Manage your business finances when you’re online working from your home or by using your smartphone and our Business Mobile Banking app. You can access account and loan information, transfer funds, make loan payments, pay bills, view cleared checks, place stop payments—and more.
There are also optional capabilities that enable you to review and approve transactions requiring additional authorizations such as ACH and wire transfers. You can even deposit an endorsed check using your smartphone or tablet’s camera and mobile deposit.
If you haven’t signed up for online banking or downloaded our Mobile Banking app yet, speak to your Relationship Manager. Want to know more first? Watch one of our video tutorials.
Webster’s e-Treasury platform streamlines the financial side of running your business. In addition to accessing your account information and transferring funds, users can automate payments and disburse funds quickly with ACH and wire transfers as well as protect against fraud with check and/or ACH Positive Pay.
e-Treasury is accessible through multiple secure client access channels including our Secure Browser technology, Industry Standard Browsers (E.g. Chrome, Firefox), Secure File Transfer and Mobile Banking for straight thru processing. This provides our clients the ability to manage their businesses either on premise or remotely. All channels are inter-changeable for users to set-up on the platform.
If you have not signed up for online banking or downloaded our Mobile Banking app yet, please speak with your Relationship Manager. Want to know more first? Watch one of our video tutorials.
Your inquiry will be responded to within 24-48 hours.
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855.762.7500