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April 25, 2022: We are currently experiencing system outages impacting our online banking platforms, Contact Center and Banking Centers. We are working to restore access and apologize for any inconvenience this may cause. Please try again later.
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When you enroll with Zelle through Webster Bank’s personal mobile banking app, your name, the name of your bank, and the email address or U.S. mobile number you enrolled is shared with Zelle (no sensitive account details are shared – those stay with Webster Bank). When someone sends money to your enrolled email address or U.S. mobile number, Zelle looks up the email address or mobile number in its “directory” and notifies Webster Bank of the incoming payment. Webster Bank then directs the payment into your bank account, all while keeping your sensitive account details private.