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What if I get an error message when I try to enroll an email address or U.S. mobile number?

Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. Call our Client Services and ask them to update your email address or U.S. mobile phone number at Webster Bank so you can use it for Zelle.

Once Client Services moves your email address or U.S. mobile phone number, it will be connected to your Webster Bank account so you can start sending and receiving money with Zelle through the Webster Bank personal mobile banking app and online banking. Please call Webster Bank’s Client Services toll-free at 855.762.7500 for help.

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