Enable Accessibility
×
Close
Personal Online Banking
If you need assistance, please contact Personal Client Services at 855.762.7500 or view the FAQs
e‑Treasury Business Banking
Log in
Safeguarding your online banking sessions is our top priority. For information about how you can help protect your online banking sessions, or if you need additional assistance with your e-Treasury log-in, please contact Client Support at [email protected] or 855.274.2800.

Download our e-Treasury Secure Browser

Business Online Banking
If you need assistance, please contact Client Services at [email protected] or 855.274.2800.
e‑Treasury
Log in
Safeguarding your online banking sessions is our top priority. For information about how you can help protect your online banking sessions, or if you need additional assistance with your e-Treasury log-in, please contact TM Service at [email protected] or 212.575.8020.


Download our e-Treasury Secure Browser

Download the Sterling e-Treasury Token Client


Business Online Banking
If you need assistance, please contact Client Services at [email protected] or 855.274.2800

For optimal viewing experience, please use a supported browser such as Chrome or Edge

Download Edge Download Chrome

One Organization, Three Management Cultures

MIT professor Edgar Schein, an expert in corporate culture, explains his theory about multiple management cultures within one company. While each culture supports each other, their priorities and styles don’t necessarily mix.

Operational culture is based on operational success that is made up of the day-to-day managers and producers. These key players ensure the company functions and rely on a team structure for delivering goods and services. They value people first and foremost.

Engineering culture is a culture of individuals who drive the core technologies of a business. These people are typically less concerned about other people—and most concerned about the technologies and systems for process engineering. 

Executive culture is the culture of executive management, which includes the C-level leaders, board members, and finance-oriented staff. These individuals look outside the company for cash flow to keep the company thriving. They’re oriented toward ensuring the company delivers value to stakeholders and customers. 

Each management culture can have a hard time seeing the others’ differing views of reality and priorities. By gaining a deeper understanding of each group’s style, companies can better see and learn where groups thrive, learn empathy, and better work together.

Related Resources

Small Business BankingTemplates
Marketing Strategy Template
Develop your marketing strategic plan to effectively reach your target audience using this one-page template. Download Template
Small Business BankingArticles
Revisiting your marketing strategy
March 1, 2023 Source: TSBC* If you’ve been in business for some time, it’s useful to know the money you’re spending on advertising and promotion is still bringing the results you expected. It’s a good idea to regularly review your original marketing plan, because there’s probably been quite a few changes since you started your […]
Small Business BankingArticles
Steps to Take for a Successful Year Ahead
If you’ve decided to revisit your business planning, we have five ways to re-invent or re-visit your strategy to help you succeed in business over the next twelve months. Step 1. Act like a start-up Imagine if you could start again. What parts of your business would you change to build a new, stronger business […]
Connect With Us
Learn more about Webster products, services and the communities we serve.
We’d love your feedback