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White Papers
Law Firm Banking White Paper

Helping Attorneys Safeguard Client Funds

When serving as escrow custodians, it’s important for attorneys to take positive action to protect client funds. While the law firm bears the primary responsibility for fraud protection, attorneys can enlist their bank’s help to reduce the firm’s risk.

White Papers
White Paper - Business Fraud Prevention

Budgeting Your Way to Improved Cash Flow

Cash flow is the lifeblood for most successful companies, but economic uncertainty can cause a thriving small business to suffer. Without a sufficient, reliable stream of revenue to pay expenses, a business can quickly go into the red, making it difficult to recover. In this white paper, we identify 6 steps you can take to help improve your cash flow.

Business Insights
Mitigating Payment Fraud

Mitigating Payment Fraud Infographic

Payment fraud is continuously evolving. Check fraud has been a threat for so long that awareness—and prevention—efforts are widespread. Learn more about what fraud is and how you can avoid it.

Technology
Data Protection on the Go

Data Protection on the Go

If you conduct business on personal devices, it’s likely that you’re placing valuable data at risk. Consider these strategic steps you can take to protect your business’s data.

Technology
No-Touch Transactions

No-Touch Transactions

As retailers come to grips with the “new normal” amid the ongoing COVID-19 crisis, many are looking to mobile payments and other “no-touch” alternative payment options for the first time to protect their employees and customers.

Strategy
Manage Risk, Leave Room for Growth

Manage Risk, Leave Room for Growth

Risk aversion is a natural tendency during times of uncertainty, but experts suggest this is exactly when you should also be doubling down and optimizing your company for growth.

Culture
Troubleshooting Your Distributed Workforce

Troubleshooting Your Distributed Workforce

Whether you moved your team online for the benefits that a distributed workforce can provide to your business or you’re temporarily telecommuting due to illness, learn how you can eliminate issues that may be arising and implement the right policies for your team.

Business Tools
Stay Prepared with a Disaster Recovery Plan

Stay Prepared with a Disaster Recovery Plan

No one can predict when their business will face a disaster, which is why it's always a good idea to make sure that your recovery plans are clear, documented, and up-to-date.

Client Profiles
Taking Action: Action Staffing Group

Taking Action: Action Staffing Group

Mark Weiss has a sign on his office door: “If you don’t do the job, somebody else will.” And at Action Staffing Group, Weiss’ staffing firm based in Elizabeth, New Jersey, they do just that—take action.

Business Insights
Fortify Your Strategy with Fraud Prevention Tools

Fortify Your Strategy with Fraud Prevention Tools

Treasury management strategy is a vital piece of any business, including not only online banking, but choosing the best collection and disbursement services and reporting options for you.

Strategy
Stand Up to Stand Out

Stand Up to Stand Out

Once considered a noble sacrifice disconnected from profit, organizational purpose is quickly becoming the driving force in sustained profitable growth for businesses across sectors. 

Sterling Solutions
Specialized Spotlight: Law Firm Banking Services

Specialized Spotlight: Law Firm Banking Services

Law firm banking needs are typically quite different from other service businesses, and the right banking partner should be attuned to a law firm’s unique priorities, no matter their size.

White Papers
White Paper - Business Fraud Prevention

Business Fraud Prevention: 7 Strategies That Work

It only takes a few moments for fraudsters to identify vulnerable areas within an organization. Owners must maintain safeguards to the administration of the business if they expect to protect their bottom lines. In this white paper, we identify seven effective tactics that can help reduce your exposure to fraud.

White Papers
White Paper - Earnings Credit Rate Programs for Property Management Companies

Mitigating Payment Fraud: Protect Your Company from Cybercrime and Check Fraud

While shifting payments from paper checks to electronic systems, such as wire transfer and ACH transactions, has served as an effective deterrent to check fraud, electronic payment systems are not still entirely safe from criminal activity. Criminals can and do find ways to commit fraud via electronic means. 

Business Insights
Group of Customer Service Representative with Headsets

4 Tips for Customer Service Success

A recent report issued by New Voice Media found that $62 billion of business is lost annually due to negligent customer care. Don’t add to this statistic—avoid falling victim to the pitfalls of poor customer service by embracing these four tips. 

White Papers
protect against fraud and scams during covid-19 pandemic

Stay Vigilant Against Frauds and Scams During the COVID-19 Pandemic

According to the Federal Trade Commission (FTC), there have been more than 18,000 instances of fraud related to COVID-19 since the beginning of the year—and that number is rising all the time. In this white paper, we outline the most common types of pandemic-related fraud and the steps you can take to help protect your organization from them.