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About 90% of American adults own a cell phone—a figure that dramatically symbolizes the rapid growth of the wireless industry over the last few decades. With cell phone use projected to keep increasing, leaders in wireless construction and management must step up to set the pace. With more than 25 years of experience in the industry, Ramapo Communication Corp. does just that, blending short and long-term strategies with dependability and a well-grounded team to offer clients a wide variety of wireless services they can count on.
Ramapo Communication Corp.—a telecommunications infrastructure company—launched in 2004, gained clients such as AT&T, Crown Castle, Nokia, Ericsson, Sprint, T-Mobile, and Verizon, while expanding to offer a plethora of wireless communication services, including:
> fiber optics
> project management
> site development and maintenance
> tower foundations
> utility installation
“When we first started out, the industry was new to everyone,” says Balducci. “The needs at the time were basically simple verbal conversations via cell phone. Over time, phones have become much more than just verbal communication. Smartphone owners now constantly communicate and consume data, video, and other content, and we are here to help wireless companies meet those increasing demands.”
Building upon their motto, “The connection starts here,” Ramapo goes above and beyond to serve its clients, with Balducci bringing more than 25 years of experience in the field. The company provides structural installation of telecommunications facilities, from cell phone towers to fiber optics, as well as management of those systems. It’s also involved in equipment installation and project management, which involves daily scheduling, open client communication, and finding solutions for issues that may arise—from project launch through completion. Working in an industry that’s always changing keeps Ramapo accountable for fostering exceptional client relationships, as well as adapting to technological advances.
As clients’ needs have shifted and grown, the Ramapo team has as well. Currently, the company employs about 60 people—a dramatic increase compared to just a few years ago. With the company’s main office based in South Hackensack, New Jersey, they’ve opened another office in Baltimore to serve the Mid-Atlantic market—including Washington, D.C. and parts of Virginia. This new Baltimore office, as well as expanding client needs, has required the company to reassess and restructure its management teams. Internal and external hiring has increased, management structure has become more fine tuned, and the organization has redistributed workload.
At the same time, Ramapo has remained loyal to its employees, contractors, and other business partners, all of whom support the company structure when the amount of work increases. With some vendor relationships exceeding 20 years, the company is dedicated to preserving its mutually beneficial liaisons.
As the company moves forward, Balducci and his team are ready for the future. On one hand, Balducci looks forward to seeing his many new hires and tenured employees offer a fresh perspective as they move up in the company. On the other, he’s excited for the challenges ahead, hoping that the company continues to reinvent itself as technology changes. In fact, even now they’re considering another satellite office on the East Coast as the market potential for wireless technology rapidly expands with 5G and the Internet of Things (IoT) already upon us.
In addition to maintaining successful relationships with clients and vendors, Ramapo has also greatly valued its financial relationships. According to Balducci, Sterling National Bank has been with the company since the start. From personal bank accounts to business lines of credit and mortgages, Sterling has been a pivotal business resource for the company.
“When you’re in an industry that’s always changing, you need something you can rely on,” says Balducci. “Our company strives to achieve that dependability for our clients, but we also value those same characteristics from a financial point of view. We can always count on Sterling National Bank.”
At Sterling National Bank, your business is our priority, and we recognize the importance of strategy in growing your business. Contact your relationship manager or call 855.274.2800 to see how we can help through personalized business services.
When planning for your company’s future, strategy is key. But what happens when that strategy doesn’t go as planned? If your company is facing a setback, try these tips for rediscovering your center of gravity:
> Aim for accountability. When the ball is dropped, find out from where, determining who on your team needs more support. With a structure in place for work processes, you can establish accountability for your team, helping them set clear goals for handling challenges and moving forward.
> Build relationships, both inside and outside the company. The people who comprise your company are key and it’s your responsibility to drive motivation, even in difficult times. Inc. Magazine suggests that supporting your employees can help them deal with the uncertainty of change. Look outward as well, connecting with community leaders and potential customers who could breathe new life into the business.
> Rethink strategy. Taking time to understand the setback is key to developing your company’s updated strategy. By truthfully answering the question, “What have you learned from this challenge?” you open the door to finding ways to bring good out of it, adeptly positioning your company for future success.
“In the past, Ramapo Communication Corp. has been offered challenges that have provided learning moments for the company,” says Balducci. “We look to see what went wrong and what we could have done differently in the situation. After analyzing challenges and allowing them to help our company evolve, we are now in growth mode and continue to look for ways to expand through 2020.”
After graduating from Rutgers University School of Engineering with a degree in civil engineering in 1988, Balducci spent several years working for construction companies in Rockland and Westchester counties, as well as New Jersey. He decided to embark on his own path in 1996 when he opened Cross-State Construction Corp., a telecommunications company based in Suffern, New York. At that time, major network carriers were starting to gain ground as the cell phone boom began. Balducci was there from the beginning.
Since founding Ramapo Communication Corp. in 2004, Balducci has gone on to significantly expand his team and open another office that serves the Mid-Atlantic market. Balducci is also a licensed general contractor in several states along the East Coast, from Florida to Connecticut.
“My father, who was not a businessman, said you had to be lucky to succeed in business,” says Balducci. “Sometimes I think I was lucky to be at the right place at the right time, but I also think that a person can’t be lucky for 20 years straight. I have been at the right place at the right time, but I have also recognized opportunities and how to take advantage of those opportunities in the right way.”